Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

07 September 2024

Iz 8.8

Quic is a DIY kind of ISP aimed at, but not limited to, technically inclined users. If you can set up a router (with easy settings), you'll be fine. Advanced features few ISP's offer. Highly recommended!

Pros

Low cost 50/10 plan, GeekzoneNZ presence, access to your ONT!, rDNS for free, one-off static IP fee.

Cons

Need to know simple router configuratio, or someone who does, website bit of a maze (imho)

06 September 2024

David Court 10

Very happy with Simply Broadband. The switch so seamless I didn’t even know it happened (until the email came through letting me know).

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Cons

06 September 2024

Val 7

Geat customer service.Highly recomend to others.

Pros

Cons

05 September 2024

Andreas Leinfellner 9.2

Quick, reliable, easy to understand and friendly online help and customer service. Great choice!

05 September 2024

Gareth Smart 2.6

Terrible support - sometimes impossible to get in contact with anyone. Speed was much slower than advertised and I was not offered timely support to fix it. When I asked to cancel on a fixed date they instead disconnected me on an earlier date without any warning.

Pros

Cheap, you can leave within 30 days if unhappy

Cons

04 September 2024

Jack 8.8

Fantastic service, customer support always ends up turning into a very friendly, informative conversation. Couldn’t be happier with the isp. Every issue I’ve had is resolved the same day

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Cons

01 September 2024

Jake T 5

Had been a Spark mobile customer for 10+ years, but that made no difference in declining (with no notice) my routine FibreMax connection request to a newly purchased property. I just never herd back. Wasn't until I made contact, 5 days later, I was told an Admin error meant my request was declined days earlier! Even when I tried Re-submitting request, they simply defaulted to previous result, didn't even recheck or try fix their error, just straight NO!

Pros

One NZ connected service next day and happily transferred all mobile plans over too!

Cons

Absolute worst customer service Ive ever experienced. Didn't entertain my efforts to rectify situation, and made no attempt themselves!

26 August 2024

Natalie 9.6

Easy to switch from previous provider. 50Mb fibre works well for 1 person household.

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26 August 2024

Jiju Mathew 7

Very fast setup and good speed

24 August 2024

Michael Pomeroy 7

Just the best customer service made it so easy to connect friendly people who listen and don't read off Q cards happy to be back

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