Leave a review of One NZ

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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One New Zealand. We're your local. Our purpose is to unlock the magic of technology to make one awesome Aotearoa. We are here to help Kiwi and Kiwi businesses be happier, healthier, more secure, more productive, and more inclusive. 
 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

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Total: 4.5
Reliability 5.2
Speed 5.3
Support 3.2
Features 4.2
Value 4.5
Average from 6 reviews
Showing 1-5 of 6 items.
2024-08-11 11:38:37
Sarah 7.6
Have had mobile and HFC with Vodafone/One for many years. Every time I run comparisons they remain the best value, and the service is very reliable.
Pros
Cheapest, reliable, HFC is high speed and cheaper than Fibre, mobile network is reliable
Cons
Cheapest is still more than I'd like to pay ideally, and call centre is overseas.
2024-02-21 18:09:27
Cassie 10.0
I've been with One NZ / Vodafone for 3 years now and havn't had an issue. A couple times my internet slowed down but a call to tech support got those resolved.
Pros
24/7 Tech support, Friendly customer service agents, Good price and reliability
Cons
None Really
2024-02-09 19:22:11
Lachlan 2.0
Not great. Internet is ok but billing and customer service is Absolutely hopless. See cons below.
Pros
Nothing really
Cons
You get late payment bills before you even get an initial bill. Then when you pay it, your internet gets cut a week later. So you ring them and it sounds like a scam centre in New Deli with the operator not speaking clear Eng. Then you get a merry go around to try and sort it out. They are absolutely hopeless. Wouldnt recommend at all.utely. ...read more
2024-01-23 09:12:22
Jimmy 2.2
They change hike rates without notification. If you are paying through automatic transfer, you will be cut of one day because the amount you pay becomes insufficient. Those paying though credit cards good luck! They will be sucking you dry without you knowing.
Pros
None
Cons
Likes to hike rates without informing.
2023-11-07 09:01:19
Paul 1.0
Tried to get my bills due date moved from the 18th to the 22nd of the month as we are paid monthly, couldn't do it, ain't paying any more of their stinking late fees. Customer service/complaints is just an automated merry-go-round.
Pros
The internet connection and speeds were fine
Cons
The customer service is zero
Showing 1-5 of 6 items.
Vodafone is now One NZ
6/04/2023
Vodafone is now One NZ
Vodafone New Zealand has become One New Zealand. What does this mean for Vodafone broadband customers?
Frustrated with slow broadband
9/01/2020
A guide to fixed wireless broadband in Urban areas
Frustrated with a poor broadband connection? Depending on where you live standard ‘cable’ broadband plans like ADSL or VDSL may not offer the best connection. It might be time to check out Fixed Wireless Broadband. Here’s our guide to Wireless Broadband in urban areas!
Share No Evil
27/03/2019
Share No Evil browser extension launches to tackle online terror in NZ
NZ Compare is proud to support Share No Evil.  Share No Evil is a movement to make sharing terrorist content culturally unacceptable in Aotearoa.  With the tap of a button, people can take a small step to help starve terrorism of the oxygen it needs to survive.
Vodafone announce price increase
8/01/2019
Vodafone announce plan to increase price of UFB, copper and cable broadband
Vodafone has announced it will increase its ultrafast, copper and cable broadband plans from February. Are you one of 750,000 Kiwi homes affected by broadband price increases? 
Naked Broadband
31/05/2018
Naked Broadband
If you’re after a reasonably cheap, simple broadband plan, have you considered going naked?
SPOTLIGHT: Vodafone Broadband
7/01/2018
SPOTLIGHT: Vodafone Broadband
Here in the third of our SPOTLIGHT series we have outlined the best Vodafone Broadband Deals and some of the key Vodafone Broadband features and benefits.
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Cool Your Costs This Winter!
Get 50% off for 3 months on any Sky  
Broadband fibre plan! Router included.
Lock in your price until April 2025!
Now that’s a cool winter deal!
Cool Your Costs This Winter!
Get 50% off for 3 months on any Sky
Broadband fibre plan! Router included.
Lock in your price until April 2025!
Now that’s a cool winter deal!