Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

02 July 2018
JOHN lyon 6.6
too expensive
01 July 2018
Tony 4
Expensive. Customer service appalling. In three months. I've had to spend 8 hours on the phone with them to sort out continual issues with billing. Torrents were really slow.
Pros
No stoppage in service.
Cons
Expensive. Customer service appalling. In three months. I've had to spend 8+ hours on the phone with them to sort out continual issues with billing. Torrents were really slow.
29 June 2018
Mark greene 8.2
Solid reliable fast internet.
Pros
Cons
Extra monthly cost for static IP address
29 June 2018
T K 4.4
Poor reliability of speed. Customer support not helpful.
29 June 2018
RN Farrer 4.8
Hard to get hold of and local store, not a great deal of help.
Pros
Good coverage.
Cons
expensive when compared with other providers. Changes in rates not allowed in plan
29 June 2018
Heidi Parker 10
Really good. No complaints. Very quick and efficient.
29 June 2018
James 1
Paid,waited,then told connection not available in my area after they said it was available.told refunds are only done once a month next due date was 13 days away.15 days later called for an update told the same thing I was told 13 days earlier....2 to 4 weeks wait and don't know who told you it would be processed in 13 days.funny thing it's bn the same and only person to ever answer everytime I've called.who told me she said hmmm.i asked to speak to Sumone else maybe the manager and was laughed at.they thought it was hilarious that I wanted my money back and wanted to speak to sumone who could actually give me a date for my refund.dodgy scamish type company ...read more
Pros
None
Cons
Useless
28 June 2018
Lyn Chatfield 10
This has been a great experience.
Pros
Quick response to emails.
Portal for easy payment.
Instant support.
Cons
Nil
26 June 2018
Kay Miller 10
Absolutely fabulous service. Chased Chorus to sort out the Fibre connection to the house. Ever since have had seamless and prompt service.
Pros
They answer the phone and emails promptly!!!! I emailed a change at 7.45am, they rang me back at 8.55am - yes - same day!!
I have never to adjust from limited to unlimited to cater for guests and it was so easy to do. The additional messaging and free national calls have meant that I am much more connected to my family than ever. Moving house and NOW is coming with me. ...read more
Cons
None :)
23 June 2018
Brenden 7.2
Speed is an issue sometimes but overall pretty good
Showing 10 of 2142 reviews

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Reliability
7
Speed
7
Support
7
Features
7
Value
7
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Experience lightning-fast 4000/4000 Mbps speeds with 360Net HyperNet. Perfect for streaming, gaming, and more.
Experience lightning-fast 4000/4000 Mbps speeds with 360Net HyperNet. Perfect for streaming, gaming, and more.
Secure your online experience with the reliability of Hypernet.
Secure your online experience with the reliability of Hypernet.
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Get $20 every month off your 12-month HyperNet contract! Don’t miss out—sign up today!