Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

22 November 2020
Dave 9.6
Great provider - I never had a problem in four years of service. Unfortunately I had to change provider as Skinny cannot accept direct debits or bank deposits as payment.
Pros
Reliable
Cons
Only accepts credit/debit card as payment
21 November 2020
rob 3.4
Their service quality fails to justify the mediocre competitiveness of their pricing. Although you can potentially contact them, expect little attempt for them to redress their errors and no attempt to restore goodwill should you face an issue. Why would you ever bother supporting such a company when there are far better alternative available out there?
20 November 2020
Amandeep 10
Best broadband services. Highly recommendable..
Pros
no
Cons
no
20 November 2020
Steve S 1
Absolutely useless. Speeds are dial up speeds and I am constantly using my mobile data at home!! Dont even bother save the heartache and go elsewhere
20 November 2020
Hisham Al-shaikhli 5.2
It become very slow in the night and sometimes disconnected
Pros
Was good offer in the first year but price jump next year
Cons
Many times low in the night and sometimes disconnected
19 November 2020
Alex Hunt 7
Acceptable,
Pros
None
Cons
Long customer service wait
16 November 2020
Maddy 3
Poor connection speed. Was working well during first 3 months and the moment I passed the time period to terminate the connection, speed of my connection slowed down drastically. Complaining to the support team was not helpful . So the next 9 months with videos buffering 8-10 times per hour or providing poor quality videos was tolerated. Made a switch the minute I could. Only time I can peacefully watch a video is past 10pm at night on weekdays.
Pros
Cons
Poor connection speed
15 November 2020
Denny Sturmey 7.4
It's slow sometimes and you loose connection.
14 November 2020
Colin Warman 6.6
I found Spark to expensive for what they offered compared to other broadband providers.
Pros
Good reliable service
Cons
Overpriced for what they offered
13 November 2020
Hari 7.4
Provided Modem is not good.
Pros
Customer service
Cons
Modem
Showing 10 of 2140 reviews

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Reliability
7
Speed
7
Support
7
Features
7
Value
7
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