Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

02 January 2021
Navjot 7
Very helpfull, instant reply and issue sorted.
Pros
Cons
very quick to resolve issue
31 December 2020
Claudia 9.6
Awesome customer support!!
31 December 2020
david 7.2
when ringing up to ask about how i could reduce my monthly bill with spark, i was spoken to by some guy who seemed to couldnt care less , and said i was on a good plan and if not happy i could change provider, no attempt to try to & help not a good response to a customer of well over 50 years,[telecom & spark]not a good way to keep customers or gain new ones,this will be a realy bad word of mouth response, i was very disapointed with this service, spark needs to sort its staff out
30 December 2020
John Lees 4
After several complaints about payment difficulties with app still not sorted.
30 December 2020
john gary lomax 8.8
Good service
30 December 2020
Jo 4.6
No benefits for LOYAL Customers
Pros
Good
Cons
Slow without warnings
30 December 2020
Ria 2.6
Poor service, bad management and staff. Silly company who thinks every single issue us customers have is not a big issue, where it takes weeks or months to get resolved or looked at, they can't give us customers an update whenever we call, They don't respond to any of our emails when we follow up, they get addresses mucked up . This company does not look after their customers, they take our money. Its better off people go to other service providers like Vodafone and etc where they have good quality broadband and look after their customers well. ...read more
Pros
Cheap Prices
Cons
Rip off Service Provider.
29 December 2020
Marie ArnoLd 10
Great service
Great customer service
No complaints


Fast accurate
Pros
Quick efficient
Cons
None
28 December 2020
Antjecatherienna Tuhakaraina 6.6
Great service and customer support
Pros
Good customer support
Cons
Internet speed and complications
23 December 2020
Paul Stevenson 8.6
Really fast service, communication great, set up a piece of cake. What more can you ask.
Showing 10 of 2140 reviews

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Reliability
7
Speed
7
Support
7
Features
7
Value
7
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