Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

11 January 2021

Shelly Radford 3

Have only just signed up not received service yet

09 January 2021

Asha 1.8

ALL rural broadband is bull***. Anyone out of a main city especially if you can only ise wireless services is penalised in a big way! Hve to pay MORE for less data, it do NOT have good speeds and low and behold 5G HAS made it worse, some in our rual community no longer have any services!

08 January 2021

Ciccone Beazley 8.4

I've been communicating with the lovely staff at Freedom Internet via email and they kindly assisted me with awesome customer service. They fixed a problem I was having with signing into the WiFi. The connection just needed to be rebooted. Thank you so much for your help. I had been trying to get through for a few days and didn't think it could be fixed. But now it's working perfectly. Good value. No problem with internet speed. Awesome.

08 January 2021

Peter McNeil 3.2

No Support, dying company, and it’s no wonder

Pros

Cons

As above

08 January 2021

Joey 10

Very fast service

07 January 2021

Jamie Robinson 9.6

Was awesome support. I assume was helping other people and doing work for me behind the chat so I’ll give an 8 could’ve been a little faster

05 January 2021

Kimberly Spillman 3.6

Most appalling customer service I've experienced. Ever. Tech support couldn't answer my questions, was insulting me, pretending like I wasn't competent and I asked to talk to his manager. Tech support hung up on me.

Pros

Speeds can be pretty good.

Cons

Tech support doesn't listen and they blame others for issues on their end with non-nonsensical arguments.

05 January 2021

Bill Breslin 4.4

Signed up with 2 degrees Ultimate Fibre plan. The download speeds never achieved what was advertised. Never got over 100 mbs and often were less than 20mbs. Goodbye 2 degrees.

04 January 2021

Helen Kendrick 8.2

Because of your website I was able to re- negotiate my present contract for another 12 months. Thanks.

Pros

Cons

04 January 2021

Eric Esnouf 8.4

Generally very good and reliable. proved invaluable during lockdown.

Pros

Easy, good online portal and good value

Cons

deals only for new customers

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