Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

01 February 2021
Uli 5.2
Not what promised, Ultraspeed , yeah right, very basic VDSL router with fiber capability, if you have just one device it might be just ok, if you want it faster you will have to rent the better modem. If you promise Ultrafast speed for the price advertised with the free modem it should be with this modem and not with the actual suitable modem for fiber for an extra cost. No consistent internet reliability . In my opinion just another supplier with empty promises. Customer service however is good compared to other companies, you talk to a real person. However, after the contract period I will change supplier. ...read more
Pros
Good customer support
Cons
Slow and unreliable internet speed, on WiFi often under 10mpb/s upload on LAN the fastest was around 600 mpb/s
01 February 2021
Kilisitina 10
Claire was super helpful, patient and efficient. She knew exactly what I wanted before I could even get the question across. Thank you so much, Claire
Pros
Efficient, Patient,
Cons
None
31 January 2021
Michelle Johns 8
Have been with Now for five years and they have always been great.
Pros
no
Cons
no
30 January 2021
Peggy Burrows 7
Great assistance. Very quick and convenient. Two week delay in change if provider creates anxiety in case it doesn’t work.
Pros
Quick
Cons
Might not work
29 January 2021
Michael Taylor 9.2
One of the best ISP provider I have ever used
Pros
no
Cons
no
28 January 2021
Leeann Stallard 5
People are nice, but expensive and the broadband supply seemed to buffer quite a bit for movies etc. so there are better deals out there with possibly better supply.
Pros
nice people
Cons
expensive, supply buffered a lot, could get same service elsewhere for $20/month cheaper
28 January 2021
Aj 10
Great Service
27 January 2021
Fiona Brunton 1.8
Absolutely rubbish, have had more issues with them than positive aspects. Internet is SO slow (if working at all) and their customer service is shocking. Do not recommend at all
Pros
Cheap?
Cons
Slow, poor customer service, not working half the time,
26 January 2021
L Rolton 5.6
Not to bad for Rural Broadband, however is expensive for the amount you get on each plan ..... someone is making a very comfortable living from the rural sector? The other thing they are not very flexible and won't divert from their conditions .... not willing to discuss either. Interesting that Covid has happened and this company is not listening or willing to help!
Pros
Reasonable support
Cons
Unwilling to talk away from their terms and conditions!
26 January 2021
Christine Willis 7
The service is very good. Thanks.
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Reliability
7
Speed
7
Support
7
Features
7
Value
7
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