Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

05 April 2021

Lloyd 1.6

Very poor. Not fit for purpose. Selling a service they are unable to provide.
Broadband speeds fluctuate from 0.26 to 20. External aerial installed - no improvement. Unreliable. Phone via VOIP looses words and cuts out intermittantly.

Pros

None - it doesn't work well enough

Cons

Unreliable. Way too slow.

02 April 2021

Zhongdong wang 7.2

Pros

Good service

Cons

Expensive

01 April 2021

Lana 9.4

Quick support service

01 April 2021

Vinesh Tee 9.2

Fast and precise assistance from Claire

31 March 2021

Mohammed Abdul Rahman Sheriff 7

I need some information on my new connection Clare and Jim assist me in a friendly way I like there customer Service

Pros

Cons

29 March 2021

Robert Perkins 8.4

good service provider, just a bit too pricey by comparison

Pros

top quality modem

Cons

wouldn't price match

29 March 2021

Gavin Benson 3.6

A very weak service with unplanned outages.
Slow service with limited support staff and no after-hours support.
Extremely slow download speeds, even though connection is 100Mbps download speeds are around 10Mbps.

Pros

Price

Cons

Speed, service and reliability

28 March 2021

Luseane fonua 9.8

28 March 2021

Steven 7

When I joined contact broadband, the speed was about 90M/S, but it only lasted for some weeks. and it's been under 30M/S ever since!! I'm choosing another provider and will never go back contact broadband.

Pros

Joining credit is good. and cheapest in the industry. that's all.

Cons

I signed up for 100M/s, not 26M/s !!!

26 March 2021

js 8.4

The internet was fast, connection was good majority of the time. It would cut out briefly on the rare occasion but nothing significant enough to cause me problems. The support is also good, Claire was polite and fast to advise me on what I needed to do in order to cancel my subscription.

Pros

Fast internet, good customer support

Cons

Would be nice to have an email reminder that a payment is going to take place prior to it occurring.

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