Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

19 April 2021

Ariana 10

Awesome service

Pros

Easy app, never had any issues, good customer service and cheap :)

Cons

None

18 April 2021

Ron Geddes 10

Totally satisfied with my 60GB Wireless system. Has exceeded my expectations for speed (up to 61mbs at peak) and, so far, very reliable. The staff at Wireless Nation are unfailingly courteous and willing to help.Beats 4-5mbs ADSL!

Pros

Very good speed (up to 61mbs at peak and averages of 25-45mbsbetween 25 and 45mbs.

Cons

Have had to give away my trusty old copper landline. Still acclimatising to VOIP!

15 April 2021

Joseph Taguiam 6.4

Live chat was really helpful but they have to improve the information they give on their website so we don't have to go to live chat

13 April 2021

Ian and Katherine Clark 4.6

With spark for many many years

Pros

Fine when things work

Cons

Difficulty communicating through bot and person from another country. Took about 10 days to be put through to a Specialist who sorted problem immediately.

13 April 2021

Matt 4

Terrible company. Started off ok being reasonably priced and reliable, but over the last few months price has gone up and we are regularly getting Internet drop-outs. The icing on the cake was when they didn't send me the usual monthly invoice, then had the audacity to suspend my service without warning as I hadn't paid (no invoice to pay anyway). After paying the invoice immediately via Internet Banking, I discovered it would take 3 days for my services to be restored. No hu ...read more

Pros

None anymore

Cons

Service can be suspended without warning and the customer support seems to be non-existent, if you want to talk to a human.

12 April 2021

Daniel Te Huia 10

Great service and easy to get a hold of.

Pros

Great connection, have never had trouble .

Cons

Have not had any trouble

12 April 2021

Kalisi 8

Started off really slow at initial sign up and had problems (on their end) with my application and I had to wait a week or two for the modem after I had moved into my new place. Its been almost a year since then and I've only had to call them last week because my internet was dropping off occasionally plus I had a billing query. I communicated via email and the response was fast and the information was sufficient and I am very pleased with the service so far. It's also very h ...read more

12 April 2021

scott Norris 9

Cant fault them, we are not heavy users but speed is great and they are the cheapest by far for rural where we are

Pros

cheapest in our area, Technician was really good who installed the dish

Cons

none at all really

06 April 2021

Kevin 1.2

I have never been with a company that is so dysfunctional or so dishonest and disrespectful ever! We’ve been applied for the connection two weeks before we moving in our new house. Ever since we applied there is no response until we moved in they called and said that the application has been canceled and they need to redo the whole process. We’ve been waiting in our new house for another two weeks there is still no connection!

Pros

Cons

so dysfunctional or so dishonest and disrespectful ever

06 April 2021

D Anderson 3.4

Price is very high and customer service is next to useless.

Pros

Struggling to come up with a Pro tbh

Cons

Appalling customer service. Highest price around. Speeds are not remotely as fast as advertised.

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