Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

08 May 2021
Nick Drake 1
Worst ISP EVER!!!
I was a loyal customer for over 8 years, always in credit. Never complained. After moving house and unforeseen circumstances, my account was canceled. Missed an invoice and that was that. Five years of business emails, personal emails gone!! Wiped out with no way of retrieving them. Customer service was non-existent. When finally getting through and making sure I was in credit and try to retrieve my emails, the lady on the phone's exact words were "Nope". *** Slingshot!!
Pros
NONE!!
Cons
WAY TO MANY!!
07 May 2021
Joanna Radich 2.2
Just signed up for slingshot. The gentleman I spoke to me and helped me was fast and awesome.
Pros
Meant to b here in 5-10 working days
Cons
Not yet sure how the company slingshot broadband will be until the internet is on . But hi hopes
05 May 2021
Timothy J0nes 7
I wanted a change as my old provider Vodafone was not giving any customer service regarding billing etc.
Pros
I also went to Now as I wanted to speak with a C/S quickly and a NZ based firm is what i looked for.
Cons
I am still are in the process of changing over but so far I already feel better that I won`t dread the bill or bills as Vodafone preformed so poorly I really advise other people to switch and take the advantage of a professional company based in NZ not India like the call centre is for Vodafone. ...read more
02 May 2021
Sharon Phillips 7.2
Good company.
Pros
Cons
A little bit of extra speed with the fiber but not much really.
02 May 2021
Simon 5.8
Pathetic speeds even in good atmospheric conditions, Farmside say only 400 subscribers can be on their tower at once and they have a monopoly here... so if you resign they have plenty of people waiting.
Pros
Cons
Speed down to 0,1 Mbps, never goes over 5 Mbps at the best of times, sometimes service won´t even register a speed at all on Speedtest
28 April 2021
Krystal 5
Horrible. I asked them to cancel my plan after my contract was up, looked around and decided to stay with them but try a different plan/more expensive plan as they were going to give me a $15 discount. Fine. Fast forward a month they say I have to send my modem back and if I don’t they’ll charge me $100. So I ring them, they say it’s a mistake. Same day I try use my internet, seems that they never cancelled the disconnection, so then I ring them to query it, again a mistake. They’ll need to recconnect me. I then check my billing and see they didn’t apply my discount, the $15. By now I’m well and truely over it. ...read more
Pros
Cons
To many to name.
28 April 2021
Maria Yeoman 5.8
The service was always good
Pros
Reliable
Cons
Pricey
24 April 2021
Anne Kenneally 7
Happy with contact!
23 April 2021
Richard Brodie 7.4
In this age they are just to expensive
20 April 2021
Heather Somers 7.4
Very pleased with my last year on Slingshot.
Pros
No problems whatsoever since signing up to Slingshot.
Cons
None
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Reliability
7
Speed
7
Support
7
Features
7
Value
7
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