Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

26 May 2021

Rod 10

It is reliable. Speed was faster than my previous ISP. Set up was straightforward.

Pros

Cons

25 May 2021

Adrian 10

up and running in 3 hours!

Pros

Cons

25 May 2021

Janeen 10

great service, fast installation

24 May 2021

Vincent Boots 8.6

I choose the Broadband/Power/HomePhone/Cellphone bundle with Broadband unlimited both in speed and amount downloaded. Performance during the period since connection of all services has been excellent in every way. Just can't fault it and initially I had a couple of questions which were dealt with fast, professionally and talking to someone in NZ for support made it quick and easy as well.
Monthly account via email is detailed and easy to follow. I've got mine on auto payment ...read more

Pros

Top end performance, care free at a great price overall.

Cons

Power price is a bit higher than I would like. See how that goes through the winter months.

24 May 2021

Jane Ruth Gleeson 5.8

I have been with Spark for many years and have found that the cost of having a spark account too expensive. I am on a low income and cannot afford to have spark as my provider

Pros

Good staff with excellent communications skills

Cons

Too expensive.

21 May 2021

MS 4.4

Email servers and some websites are either blocked or throttled. I've contacted Slingshot multiple times - They promise to get back to me after they have investigated - 2 months later, still no response.

Pros

its cheap

Cons

its useless. I'll leave them as soon as my contract is up.

21 May 2021

Winona Holl 8

My broadband is portable, so I can take my modem with me when I travel and the signal is strong in most places. That's awesome. The customer service is amazing, very personal and helpful, always fast service.

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Cons

20 May 2021

Mani 3.6

Basically. Dont do it. Speeds drop constantly. The help support was appalling. Never got back to me after 3x rings. Tried there whatsapp and was told to ring . Given up.

My mate works for contact and he said to leave. They have bad service

Pros

Cons

Bad customer service

16 May 2021

Ken 6.6

Very expensive for what I get

Pros

Cons

16 May 2021

Sarah 3.8

The customer service for Skinny is shocking. I was charged 3 times for my initial payment and connection fee and did not receive a refund for 5 days. I was on the phoneline for and hour and a half waiting to speak to someone about this issue but never got though. I received an email telling me my modem would be there is 5-7 days and asking what fibre connection I had which I promptly replied to. I waited 14 days for my modem and it never came. I had to email asking where it w ...read more

Pros

Internet is fine.

Cons

Customer service is awful and very disrespectful.

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