Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

10 June 2021

Harris Ansari 9

I have had no problems with my broadband. Excellent support and customer care services. During the past year, only once the broadband was a bit slow but the fault was rectified within a few hours.

Pros

Customer care. Good speed. Reliable.

Cons

I am not aware of any extra features/bundles that are offered.

09 June 2021

M2 1.6

Some IP addresses are blocked. Technical support is nearly impossible to get hold of and do not call back. When I cancelled my service and changed to another provider they charged me for an extra month despite not giving service

Pros

Cheap for 12 months

Cons

Poor reliability, poor service, poor technical support. Not worth the fuss.

09 June 2021

Tania Marinkovich 8.6

Great value

Pros

Cons

08 June 2021

Amanda Young 9

Very easy to deal with, good app and service.

07 June 2021

John Sandford 10

We shifted to 2 degrees about a year ago. We have never had a problem with reliability or speed so tens there. We have not needed to call them for support so, rate that a 10 too. We are on their fattest plan so features and value are outstanding.

Pros

All the above

Cons

None that we're aware of yet.

07 June 2021

Ian Mackenzie 7

Best

Pros

Best

Cons

Best

06 June 2021

Jase Trevarton 4.8

Not being able to see a proper breakdown of my usage, higher internet price and not being able to contact the company after hours or in the weekend is the reason I changed from Nova.

06 June 2021

MURRAY HOLLAND 8

alway s on line

Pros

reliable

Cons

not always available when roaaming

05 June 2021

Promoz2021 4.4

I wouldn't recommend them to any one, they are quick to cancel service /contract

Pros

Used services for less than 5 months therefore N/A

Cons

As above

05 June 2021

Andrew Jackson 7

Never needed to contact support so no issues there, a good basic broadband provider and reliable service but a little over priced compared to other providers.

Pros

Big company, reliable service

Cons

Outage notifications definitely need to be improved (at least admitted to would be a start). More competitive pricing would have kept me.

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