Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

03 July 2021
OG 2
New to Wireless Nation (WN)
Tried to watch the Test Saturday Night using Sky Sport Now and WN. Hopeless Finally it crashed
Pros
Cons
Hopeless signal finally crashed No such problems with previous provider
02 July 2021
Timothy Lau 8.6
They provided the better device than the SpaXx did. But the price is much cheaper, reliable. Although I still have to reboot the router/WiFi device, it takes only 3 to 4 months per reboot, rather than before ever single month.
Pros
Great value! Stable services!
Cons
Can’t think of any after I been using this for one year time.
02 July 2021
Luke Burke 9.8
Recently moved into a new flat, and signed up for broadband with Megatel. The connection was sorted on day 1, however we had some difficulty getting our third-party router to connect to the internet.

Called Megatel's helpline to sort it. Hold times were moderate (~15 mins), however once I got through the help I received was very useful, the technician was friendly, and they fairly quickly fixed my issue.

Can't comment on long term reliability, but the setup process was much better than I've experienced with other ISPs. ...read more
Pros
Cheap, good customer service, easy first-time connection.
Cons
Website and customer portal unintuitive.
30 June 2021
Joanne Wright 4.2
With them for many years. Unhelpful and not considerate of our situation or assist in helping find a positive solution
Pros
Nothing to add
Cons
- expensive
29 June 2021
Graham 3.6
While cheap, it's not by a large margin. Support is abysmal and my so-called static IP has changed 4 times since February causing misery for people accessing remote resources. The cheap product isn't worth the absolutely terrible support they provide. Fine when it works, but god help you when there's a problem
Pros
Cheap, reasonably fast
Cons
Dreadful support and flakey configuration
27 June 2021
Kaden body 1
for the tweenty mins a day it work its is extremely slow and cant load a single page all day long , dont bother with gravity !
Pros
Nil
Cons
very Slow , only work twenty min a day if that can use it for anything
27 June 2021
Chris Bosworth 5
I chose Contact as a combined power and broadband provider as there was significant power & broadband savings over my existing suppliers Mercury and Spark. Both existing companies were invited to meet the competition but they declined...
Pros
Both daily line charges and unit power costs were lower than Mercury - the phone and broadband charges were around 25% better than Spark
Cons
The initial setup and communication with Contact could have been smoother.
25 June 2021
clare 8.2
i have only been a customer for a few months but no issues at all. loving it.
Pros
istant connection over web chat. friendly custer service and cheaper than my old provider
Cons
none so far
23 June 2021
Jeff Malcolm 7.2
Good
23 June 2021
No 1.4
Service horrible, speed is horrendous, connection keeps dropping, those high reviews are a GOD **** LIE
Pros
Nothing really
Cons
Mentioned above
Showing 10 of 2140 reviews

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Reliability
7
Speed
7
Support
7
Features
7
Value
7
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