Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

01 November 2021

Mark Stratford 9.4

Best provider I have ever been with. Always happy to help in any way. Have never had any issues with my internet and the team are amazing to deal with. Could not recommend them more. Have been with many of the bigger companies and no hesitation to leave them. NOW is a great local company providing great value and great internet

Pros

Amazing, friendly staff. Fast and great priced internet. Also love to be able to support a local company.

Cons

Absolutely none at all.

31 October 2021

Ebson 3.2

After leaving them they started reporting late payments to my credit report. They overcharge old customers and give deals only to new customers. I am still trying to get my $75 that I overpayed and is sitting in my account. I DO NOT RECOMMEND.

Pros

Their app is easy to use

Cons

Don't reward loyal customers. Play dirty when you want to leave

30 October 2021

carl strohmenger 5.8

Pros

Cons

the internet cuts out alot

28 October 2021

JL Holyoake 7.2

Skinny was great until, we needed more people on it at the same time and had Netflix going, then it would quite often kick a computer off. We had wireless, so in summer in a holiday town it was quite often unreliable.

Pros

When I was here on my own it was excellent, and their price was good.

Cons

when I went to change to fibre I could get it cheaper so I went elsewhere

28 October 2021

R N Farrer 7.6

Changeover was easy but previous supplier invoked penality so it was no advantage to change.

Pros

Cons

Watch out for penality clause if considering change

28 October 2021

Bruce Woods 3.8

We have been with this company for a long time.
We changed providors as our monthly bill became huge the company does not give any notice or warnings, they simply rip consumers off. Especially if you are elderly and not technically inclined. Frankly the indudtry should be regulated to prevent this kind of greedy behaviour.

Pros

None

Cons

Ref above Spark rop their customers off

27 October 2021

Sandra Libeau 7

This is the all time best broadband company I have ever been with!

Pros

They always have a local person on the end of the phone to help you!

Cons

No cons

26 October 2021

John Robert & Susan Marie TREVOR 8.6

Top Service & Efficiency.
A very helpful & knowledgeable Team...

Pros

All

Cons

Nil

23 October 2021

Mitchell Peckham 4.2

I was with Telecom now Spark for years their customer service was the main reason I left and I went to 2 degrees. They were a fresh, modern, dynamic company . But over the years they started going down the same path as Spark and its the frustration with their substandard customer service is why again I have changed. It shouldn't be to hard to just call and talk to a person who can quickly and efficiently solve your issue. I am a loyal customer that just requires good service.

Pros

initially price and customer service.

Cons

Price as its hard to swallow all the promo's to entice new customers but do nothing to keep the ones you already had. Second lost me due to extremely poor customer services.

22 October 2021

Lisa McLean 8.4

I had no issues with Slingshot, but it was time to upgrade to fibre. I let them know I was shopping around, and they did come back with a reduced price, but it still didn't beat what the new provider was offering.

Pros

No issues with Slingshot at any time.

Cons

Couldn't beat an awesome offer from a competitor.