Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

16 November 2021

Colette McHugh 9.4

Excellent customer service. Easy to get hold of a person to talk with.

Pros

Cons

16 November 2021

Alexandra Carr 9.4

Now is amazing. First time I ever contacted them a TEAL OERSON answered on the third ring. They were the most polite, helpful , and just genuinely concerned person ever to be found on the end of a telecommunications company phone- no exaggeration. As they’ve grown the wait times have got a bit longer, but still very reasonable, and their service is superb. Can’t fault them.

Pros

Cons

None

15 November 2021

James Mullen 1.4

Was good for years, in past month useless. I tried calling and explaining and patience, no improvement

Pros

Good when it worked.

Cons

No support.

13 November 2021

Mike 8.4

Friendly service...prompt change over...Hassel free.

11 November 2021

Nithin Jomy 9.2

It’s been an year with now and never have any complaints. Great service and fast customer support.

Pros

Uninterrupted service

Cons

11 November 2021

Carla Gini 1

Internet speed has been getting worse and worse - why oh why did I believe the sales pitch - KEEP AWAY FROM THESE GUYS

Pros

Cons

Everything right now after 2 weeks with no TV and no support and rude online customer service

10 November 2021

Mahesh 8.2

Grt

Pros

Little price wise up

Cons

Grt service

09 November 2021

Herwin Bongers 7

Made sense to bundle it all together

09 November 2021

Penny Salton 7

Came over to NOW because Vodafone were terrible at customer support. I've hardly had to engage with NOW as everything was explained clearly and worked as advertised

Pros

Cons