Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

12 December 2021
John Hill 7
Signed up for $86 deal supposed to be fast has been very slow from the start very little help from Pulse, want to charge me $150 if i pull out of contract not impressed
Pros
None
Cons
still have ultra slow broadband
09 December 2021
Lynley Buchanan 5.8
Cannot reach these guys to report a problem tried various of their contact numbers and nobody answers - it just rings or plays music. Not even a number in-line or a time estimate. Just crap customer services as in nil customer services unless you do by email at their own convenience of when it suits them to answer you. So over this NZ style of customer service that will try in time another ISP.
Pros
Great at getting one on-board or was it back then when they had people to answer the phone request.
Cons
Crap service in ringing in. No phone numbers answered or if were went to music or just left ringing internally.
06 December 2021
Joanne 7.6
Good service but not so happy with the price of the modem
Pros
Fast and reliable broadband
Cons
Paying for modem
03 December 2021
John Rothera 8
Has done everything required. Noticed that Slingshot claim the speed upgrade as their initiative when it was Enable (who informed me of it 2 weeks earlier).
Pros
Haven't needed support so no comment. Arranged connection very quickly with Enable.
Cons
Could always be cheaper - I think about $45 to $50/mo for a 12mo contract would be fair.
03 December 2021
Catherine Stevens 6.4
We joined Farmside after Vodafone encouraged us to move over to them with the promise of a cheaper deal (since Vodafone is trying to send all rural customers to Farmside, as its rural arm). We'd already been with Vodafone for some time and were no longer on a fixed-term contract but agreed to a new contract with Farmside. It was brilliant right up until the point we sold our property and had to break our contract early. At that point, they refused to continue our account suspension past the 3 months stage (you try buying a rural property within 3 months in this market!) and charged us $450 break fee, despite the fact that all we'd had from them was a modem and they were incurring no other costs. This was in very poor faith given that it's effectively part of Vodafone and the same company we had been with for several years. Our cheap deal turned out to be a very expensive one indeed. ...read more
Pros
Outstanding customer service
Cons
Extremely unreasonable approach to break fees
03 December 2021
Catherine Stevens 6.4
We joined Farmside after Vodafone encouraged us to move over to them with the promise of a cheaper deal (since Vodafone is trying to send all rural customers to Farmside, as its rural arm). We'd already been with Vodafone for some time and were no longer on a fixed-term contract but agreed to a new contract with Farmside. It was brilliant right up until the point we sold our property and had to break our contract early. At that point, they refused to continue our account suspension past the 3 months stage (you try buying a rural property within 3 months in this market!) and charged us $450 break fee, despite the fact that all we'd had from them was a modem and they were incurring no other costs. This was in very poor faith given that it's effectively part of Vodafone and the same company we had been with for several years. Our cheap deal turned out to be a very expensive one indeed. ...read more
Pros
Outstanding customer service
Cons
Extremely unreasonable approach to break fees
01 December 2021
John 8.6
Set up was done over the phone and was quick.
01 December 2021
Elton Tiong 4.2
My house already have 3 modems/routers worked using ethernet as the back haul and wifi meshed to all the bedrooms and living rooms.

I wanted to switch to Skinny and asked them if I can use my existing setup but they don't allow BYO modem, don't want to give out the settings. Their broadband is too old fashioned. Most providers allow BYO but not Skinny. So, I won't recommend Skinny to anyone.
Pros
Nothing good
Cons
Won't allow BYO modem. Slow to reply requests.
30 November 2021
Malcolm Mayall 9.2
Such great service from a truly NZ company. It's great to talk to a Kiwi on the phone. And it was no trouble for them to relocate my service from a rural setting to an urban setting only a few months into my plan.
Pros
Great reliable service. Friendly, helpful staff.
Cons
None
28 November 2021
Jacqueline Crothers 6.8
Need a change.
Showing 10 of 2140 reviews

Leave a review of provider

Reliability
7
Speed
7
Support
7
Features
7
Value
7
Login
×
Log in with
Sign up for free NZ Compare account
×
Log in with
3 Great Offers
×
Zeronet’s 6 MONTHS HALF PRICE exclusive offer on their fast Fibre Broadband. It’s yours when you join on a 12 month contract. T&Cs apply.
Zeronet’s 6 MONTHS HALF PRICE exclusive offer on their fast Fibre Broadband. It’s yours when you join on a 12 month contract. T&Cs apply.
Cool Your Costs This Winter!
Get 50% off for 3 months on any Sky  
Broadband fibre plan! Router included.
Lock in your price until April 2025!
Now that’s a cool winter deal!
Cool Your Costs This Winter!
Get 50% off for 3 months on any Sky
Broadband fibre plan! Router included.
Lock in your price until April 2025!
Now that’s a cool winter deal!
Get $20 every month off your 12-month HyperNet contract! Don’t miss out—sign up today!
Get $20 every month off your 12-month HyperNet contract! Don’t miss out—sign up today!