Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

18 January 2022
Trevor Harkness 9.6
Changed from telecom after abusive comments from their tech help desk. Have never regretted it
Pros
Local company I can walk in the door and seek help . Have done this twice both times I have walked out completely satisfied.
Cons
yet to find any
10 January 2022
LAWRENCE 8.8
I have used Now at work and home for over 5 years and have found them great. Not one billing issue, fast phone answering, helpful with tech issues. I changed from Vodafone and saved $50/month at work for a better service! Have recommended them multiple times.
Pros
Customer focused (cf Consumer Recommended)
Cons
Had X1 poor response time to message left from work a/c.
09 January 2022
Amanda 9.8
Very fast and efficient service :)
07 January 2022
Shaun Van Niekerk 9
Excellent customer service and prompt response.
05 January 2022
Nate 9.6
Flexible with late payments
Pros
Speed, personal service
Cons
Cheaper options out there?
05 January 2022
Theresa Schultz 8.8
Great service from Now. Response time is excellent on email and phone and they always try to help and solve queries quick.
Pros
no
Cons
no
01 January 2022
George Freeman 7.4
I am watching the cricket
Dropping out every 30 seconds I want an answer
31 December 2021
Wheenz 10
Just transferred from Vodafone to Now Broadband and I was so impressed by their service. Communication was great and flexibility is one of the areas in management where I was so impressed of.
Pros
Being in a fibre connection, the connection is real fast compared to Vodafone which is very slow and unstable. I am now comfortable working from home in a stable and faster internet connection
Cons
Though not a fault from Now Broadband, the Chorus people are not that good by just turning me down where to lay down the fibre wire connections. They put it down on the fence when there is a better way of doing. They rejected my suggestion thinking it's a big work for them. Not impressed at all by Chorus ...read more
31 December 2021
Robyn 9.2
It's such a delight to actually be able to talk to a person. Always polite, really helpful. The support is absolutely superb.
Pros
Support, great communication.
Cons
None
29 December 2021
Wendy Caple 8.8
The best company that I have ever dealt with, friendly, reliable and very dependable AA+ Highly Recommended
Pros
no
Cons
no
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Reliability
7
Speed
7
Support
7
Features
7
Value
7
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Zeronet’s 6 MONTHS HALF PRICE exclusive offer on their fast Fibre Broadband. It’s yours when you join on a 12 month contract. T&Cs apply.
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