Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

28 April 2022

Frances 9.4

speedy service

27 April 2022

Tom Drummond 3

Don't have words to decribe how woeful this lot are. Signed up and paid for the 300/100 plan as it seemed good value but get 100/20. Told Northpower Fibre don't do more than 100/20. Nonsense! They can deliver 1 G and have thousands of customers on 300/100. Can't get any answer as the CC does not exist.

Pros

None so far! Just hope they can deliver eventaully! when the get their act together

Cons

Everything about this outfit does not deliver as advertised.

25 April 2022

Graeme 9

Awesome team to deal with and always very helpful .
Always treat their customers with respect and not just another number 10/10 for service

Pros

Always very helpful and give you the best deal going

Cons

None yet

22 April 2022

Royce Rivers 8.2

I have just joined NOW and have been very impressed with the level of support available and the people involved

Pros

Excellent setup support and very fast phone contact by REAL people

Cons

none yet

22 April 2022

Ian 7

Good tech support from English speaking staff,local company

Pros

Local staff who you can understand

Cons

Reasonable pricing

21 April 2022

Louise 10

Excellent customer support and go beyond to help with technical difficulties that are usually mine!!! Love NOW!

Pros

Supporting local and very friendly!

Cons

None

21 April 2022

Chris 9.6

Hands down the best on the market, ‘does what it says on the box’ best rates/deals, quick service, team are friendly and sound like they enjoy what they do. Recently relocated from BOP to AKL and it was there ready to go plug and play.

Pros

‘Does what it says on the box’

Cons

There aren’t more companies like this across the board.

20 April 2022

Jess 9.4

I signed up with now about 2 years ago. And I'll never go with another provider again! This is by far the best Internet. And they answer you're phone calls fast, are more than willing to go out of their way to help.

16 April 2022

Amar 1

Just got connected and called customer support first time, was on hold for more than 30 min. and then customer support answered, VERY RUDE, ARROGANT, UNHELPFUL and not listening to what is my request. He is keep on repeating same thing and don't want to send me acknowledgement email about my payment. He also said to me to not to go on him and then he hanged up on me. Going to telecommunication ombudsmen and consumer court asking for my payment receipt and cancellation of serv ...read more

Pros

Nothing what so ever

Cons

Long wait on phone, Rude and Arrogant Customer Service. Asks your unnecessary personal information e.g. YOUR PASSWORD

16 April 2022

Lorraine Thornley 7

Moving to new home. Waiting for fiber to be connected, so they gave us wireless broadband until fibre connected. Not expecting password. Will not refund our money.
I am going off spark after being with them for over 40 years.

Showing 10 of 2140 reviews

Reliability

Speed

Support

Features

Value

Your review (up to 1000 symbols)

Pros (up to 300 symbols)

Cons (up to 300 symbols)

Latest Broadband Reviews

Leave a review of provider