Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

11 May 2022
Reinhold 8.8
Staff is easy to access over the phone, always very helpful, offering very competitive deals
11 May 2022
Ali 8
Just joined NOW and found them very very helpful in getting started
Pros
Quick
Cons
Very quick and easy
11 May 2022
Sonya pirie 7
I've only just signed up. I've been given a great deal and tech support were awesome for the set up. I feel confident our relationship will continue to be positive.
09 May 2022
Nancy 8.4
Great service and support. I've been with NOW for 2 years and have no issues. Recommended.
Pros
You get a real person answering the phone
Cons
06 May 2022
Rae Leatherby 9.2
The service was great and assistance received from the support team exceeded my expectations, always a positive experience. Keep up the great work.
06 May 2022
john.J.T. 7
I was with NOW for a number of years had excellent service,had a ring from SKY to join their new plan sounded good every thing into one account which included a small saving ,told to give NOW a month notice which l did.4 weeks later l lost my connection and land line phone.Great whats going on ,got in touch with SKY to be told connection on the 30th May told me to get NOW to connect me back up for 30 days . Which l did NOW got me up and running again and managed to get our old phone number back.Thanks again you guys at NOW l am here to stay ,never again will l be taken for all talk and no do. ...read more
05 May 2022
Daniel Ramos Calvo 9
Easy to contact by internet / by phone. Quick response to deliver the router when moving to a new accomodation. The help center people are friendly, eager to help and patient to help and understand that people (we) are not experts managing electronic devices.
Pros
Fast assistance, friendly behaivour
Cons
A bit lack of human contact (just a bit)
03 May 2022
Helen Gray 10
Very reliable and trustworthy
02 May 2022
Faye 4.4
Customer service is very poor and support difficult to access.
Did not follow through on commitments to fix their errors. Emails unanswered.
Have changed providers but the exit has been far from smooth so far.
Pros
Broadband was OK.
Cons
Customer support poor. Communication difficult.
02 May 2022
Julia Hancock 7
Fast n Fabulous!
Pros
Fast n Fabulous
Cons
N/a
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Reliability
7
Speed
7
Support
7
Features
7
Value
7
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Zeronet’s 6 MONTHS HALF PRICE exclusive offer on their fast Fibre Broadband. It’s yours when you join on a 12 month contract. T&Cs apply.
Zeronet’s 6 MONTHS HALF PRICE exclusive offer on their fast Fibre Broadband. It’s yours when you join on a 12 month contract. T&Cs apply.
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