Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

21 February 2023

Denise Bull 8.8

We have been with NOW for many years in Hawkes Bay and always happy. Now in Bay of Plenty and no disruption to connections during cyclone Gabrielle recently.

Pros

Cons

20 February 2023

Rachel 8.6

The technical support that I received at NOW has always been first -rate. They have proficient and patient technicians who really look at the issue and take the time to listen and problem solve. I would highly recommend NOW as an internet provider for this reason. Your phone call is always answered and handled.

20 February 2023

Joy Steel 6

NOW is courteous and reliable

Pros

100 per cenf satifiex

Cons

No Cons

17 February 2023

Jay 4.6

Terrible service, you can wait over an hour to get a hold of them.

Constantly was disconnected. Was happy to leave them after a year, been with contact for 3 months and have had no connection problems using the same setup.

If your are happy to live without customer service, free Amazon prime and lower price is pefect.

Pros

Amazon, initial price

Cons

Terrible customer service

13 February 2023

Tony 9

Adrian has recently set up fast broadband for our club and its honestly better than any mainstream provider by miles. The install was super-efficient and nothing was a problem.

Pros

Super-fast and great signal strength

Cons

None

11 February 2023

Tony 8.4

In the time we have been using NW Broadband their service has been stable and reliable. When we needed support it was prompt and kindly.

10 February 2023

Vincent Park 1

Requested over the phone to cut off my internet on the 2nd of Feb 2023. There was no explanation of what time the internet would be finished so, expected at midnight or late afternoon during the business closure hour.

However, it got cut off at 9.45 am. I asked NOWNZ, and they confirmed your internet is now finished. So I had to pay extra to get internet on the last day to work from home.

I was fine until I got another message from NOWNZ saying I will be invoiced up un ...read more

09 February 2023

Neels du Plessis 9.2

Their service is by far the best. They always respond to emails and always go the extra mile. I have been with multiple providers and can honestly say that NOW is the best

08 February 2023

Kev 2.4

Beware when changing provider from Skinny - they do not refund partial months. It's my own fault for not checking but I paid $75 for 2 days of internet.