Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

17 September 2024
Jaf 10
What I like in ashnet is stable Internet connection, delivers outstanding speed and reliability, making online activities seamless and enjoyable. Their exceptional customer service and prompt support ensure a hassle-free experience every time.
17 September 2024
Mohiuddin 10
AshNet offers fast and reliable internet service that’s ideal for both home and business users.
Pros
no
Cons
no
17 September 2024
Fouad 10
Best reliable internet providers
Pros
Cheap and fast
Cons
There is nothing
16 September 2024
Denis H 8.8
Excellent, nothing else need be said Not sure what features are but I scored 9 as what I asked for I got
Pros
All
Cons
None noted
14 September 2024
Warwick 7.4
Very impressed with the service and advice both at the Ahuriri store and on the 0800 number.
Pros
no
Cons
no
14 September 2024
Kanon 7
Worst customer service ever. I regret going to them. I've had to wait days and weeks on end to resolve Internet issues. Their chat support is terrible and so is their phone support. They say they're going to do something and never do, which leaves you having to push them and constantly following up with them and the fibre providers. Terrible service, don't be fooled by how cheap they are it's not worth the stress.
Pros
Nothing
Cons
Everything
13 September 2024
David 2.6
AVOID. A new provider and very poor. Signed up they stated members of TDR but TDR never heard of them and they have since been forced to take that statement down. Refer to monthly and annual rates but operate on a 29 day month I.e. a year equals less than 11.5 months. Means your billing date changes each month otherwise a late payment fee. Difficult to contact and attempt to call customers on a no caller ID or a false number
Pros
Cheap
Cons
Change contract terms at zero notice, including increasing annual rates. No TDR dispute resolution available.
13 September 2024
Leigh 7.8
Great business team. They are very responsive and supportive of our needs
Pros
no
Cons
no
10 September 2024
Balint 1
Terrible customer service. They don`t answer emails, there is no phone number to call, they don`t care about your issues during live chat. Worst provider.
09 September 2024
kiriwai kupa 3.2
the issue with all of there plans hyperfibre or broandband is that they have everything running through CGNat which simply put means we all share the same internet ip address online and they also port filter closing most ports and assigning ports which cancels port forwarding….. The biggest issue is none of this is in the big print of there big flashy marketing which is in my opinion a very huge part of any provided service from any business “ hey we can do this and do that for……what for it…….this special price”……oh by the way these other things may not work because we also do this……sorry not sorry ...read more
Pros
still looking for them
Cons
hidden conditions of there internet based plans
Showing 10 of 2140 reviews

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Reliability
7
Speed
7
Support
7
Features
7
Value
7
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Cool Your Costs This Winter!
Get 50% off for 3 months on any Sky  
Broadband fibre plan! Router included.
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Cool Your Costs This Winter!
Get 50% off for 3 months on any Sky
Broadband fibre plan! Router included.
Lock in your price until April 2025!
Now that’s a cool winter deal!