Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

13 February 2017
Ian 5.8
For about the last 5-6 months Sparks monthly bill had 100 & 200 fiber on it.
Each month we complained and finally last bill was good.
Trouble is I worked for the NZ Post Office and Telecom for over 25 years and my wife about 6 years, so we having problems letting go.....
Pros
Speeds good, about 96 Mbps
Cons
TRying to get fixed, very hard
13 February 2017
Bill 3.4
Slow speeds, advertised VDSL compatible but couldn't provide acceptable service. Very dissappointing
Pros
Nothing out of the ordinary.
Cons
All the above
12 February 2017
Jarrod 4
Unfortunately not what I expected to receive from 2Degrees.
Pros
Good range cover, covers entire house without issue
Cons
Speed is heavily effected when streaming media. Impossible to stream on more than one computer at once and the quality is not the best.
12 February 2017
Debbie 7
Lingham Drive32, Torbay, AUckland
Internet - 40 plusgbt
12 February 2017
Tracie Nicholls 5.8
Looking to switch - lots of dropping out but could be needing a new modem - definitely notice slow periods
11 February 2017
tim 2.6
Bad connection all the time dropping out all call centre says is we are sorry but fibre will be in your area 2018 sometime
overseas operators with no knowledge or they just disconnect you mid conversation and don't log your call so no history of complaint
Pros
Cons
they say i am on best plan
11 February 2017
Anne Speir 8.4
Easy set up, great help desk and speed close to what they promise constantly
Pros
Speed, Service, support.
Cons
Price
11 February 2017
Leslie 1
Nothing but trouble from the day I walked into their storre to enquire about a home broadband connection.
Pros
None
Cons
Liars
10 February 2017
Mark edlin 3.4
Modem packed up and they didn't want to help. Purchased a new modem and because it wasn't one of theirs they did not want to help me get it connected. Their attitude changed rapidly when I told them I would move to the opposition
10 February 2017
Linda MacKenzie 3.4
Disgusting that they charge existing customers a lot more than what they offer new customers.
Pros
Cons
As above. Patchy reception.
Showing 10 of 2156 reviews

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Reliability
7
Speed
7
Support
7
Features
7
Value
7
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