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Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

6.6 / 51 reviews

11 April 2017
Sam 8
Never had a problem in 2 years
Pros
Basic service package, no firlls... but no real problems
Cons
none really, no frill service and no frills price

5.6 / 364 reviews

10 April 2017
Lawrence Adam 8
Needs to keep up with new software like windows 10. Too expensive and not much different than the cheaper options. what about a discount bundle price for phone, mobile and broadband. Look at the UK market for how the future will look.
Pros
Speed is not bad, lots of extra stuff; antivirus, lightbox, discount tickets etc.
Cons
Expensive compared to the others. Free antivirus doesn't work with windows10. Automatic configuration app doesn't work with windows10. So unless you use yesterday's technology useless free stuff.

5.6 / 364 reviews

08 April 2017
Richard Finlay 6
This was a new connection but we have had at our other premises. We decided not to use them for this new connection
Pros
The connection was reliable
Cons
You could never get them to answer the phone if we needed to talk to them. They always had to ring back (which they did) but by then you had given up what you were wanting to do

5.6 / 364 reviews

08 April 2017
Ron 3
It's really not bad when it works.
Sadly, you can never count upon when that's going to be, nor how long it will work for.
A week or two after the tech comes out, or you spend 2 hours on the phone with support to arrange things seems miraculous.
Pros
You can have them call you without listening to the hold music.

When it works, it's at least average.
Cons
Disconnects. Horrible lag, and terrible latency. Buffer/load times, with random stoppages on Netflix or light box.

8.4 / 575 reviews

07 April 2017
Candace Wheatley 9.4
Great service no problema

5.2 / 187 reviews

05 April 2017
Iain Lynn 8.4
Snap was better to deal with but 2 degrees good

5.2 / 31 reviews

03 April 2017
Tim 3.4
Service desk is only open during work hours. They're not helpful when something is wrong and like to make you feel like it's always your problem
Pros
Hard to find any
Cons
Super slow and unstable, I've found it almost unusable with extremely slow speeds, I can't believe this is a UFB as I feel like it's a 56k

8.8 / 10 reviews

02 April 2017
Mike Robinson 7
Happy with the provider, except for the fact that they charge $49 if you want to change to a slower plan

5.6 / 364 reviews

31 March 2017
Paul Ross 7.6
Spark is quite expensive, but a good service with Lightbox included

5.6 / 364 reviews

29 March 2017
Korstiaan 9.4
Gigabit Fibre Brilliant
Showing 10 of 2187 reviews

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Reliability
7
Speed
7
Support
7
Features
7
Value
7
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