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Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

5.6 / 364 reviews

19 November 2017
Sanchit 1
Service is pathethic
There are not clear realistic timeframes.
They talk about fibre but it takes ages for them to action the request and follow up with Chorus. But again, ths wont guarantee connection.
All the support team does is sympathies rather than solving the problem or expediting it to ease things for u.

5.6 / 364 reviews

16 November 2017
Geoff 6
Prices kept going up. Apparently there was a special offer which was available to me but they didn't advise me of that until I indicated that I wanted to terminate the contract.
Pros
Good reliability and reasonable speed most of the time
Cons
Cost. Also difficult to get hold of for advice - The chat link kept on dropping out while I was looking for help on my existing connection - very frustrating and the phone line had a long wait on it - I used a different chat link where they thought I was going to purchase something new and it connected immediately!! ...read more

5.6 / 364 reviews

15 November 2017
salend kumar 7
my current provider is spark- ( I have been with spark for the last 8 years. The problem i was facing was the billing issues and happened quite few times as i had to call them to change my billing amounts as per agreement. The other issue iam facing now is the broadband modem which iam having problem with and nothing been done to replace till now.

5.7 / 282 reviews

14 November 2017
Deepak 9.2
We have been with slingshot for almost 3 years. It was easy to setup and customer service was great. There have been no major issues regarding the internet so far. I would recommend slingshot if you want a reliable connection.
Pros
Great customer service
Good internet speed (VDSL)
Easy setup
Cons
Plans are a bit expensive compared to some service providers such as Skinny.

6.6 / 39 reviews

12 November 2017
Peter 1
Constant outages, terrible customer support
Pros
Cons
Support, Reliability

5.6 / 364 reviews

11 November 2017
Gabrielle 6.8
We've never really had any trouble with it, but it seems to be really expensive compared to others. So we're are looking at changing

5.6 / 89 reviews

10 November 2017
Cammy 8.4
Reliable and cheap service
Pros
Insanely competitive with their pricing
Cons
-If your not technically minded and you have an issue, ringing them can only be achieved between working hours. Generally easy to understand when talking to them though
-Their Huawei modem they supply is rubbish

5.6 / 364 reviews

10 November 2017
Andre Gaston 7.6
All good. Fast and reliable
Pros
Fast
Cons
Cost high

5.7 / 282 reviews

04 November 2017
zeb 7.2
had no major issues with this provider

5.7 / 282 reviews

04 November 2017
Diane Dodson 8.4
Only a day into the new service, but so far - so good.

Thanks for pointing me in the right direction.
Showing 10 of 2187 reviews

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Reliability
7
Speed
7
Support
7
Features
7
Value
7
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