Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

24 October 2017

Margaret Mortimer 7.2

We are not IT savvy and don't run into too many problems. We do think we pay way too much per month

24 October 2017

Jennifer 10

I am so happy with Slingshot, I have been with Spark in the past & they are just a big rip off with many hidden costs not disclosed at time of application.
Slingshot were up front from day one, fantastic customer service, connection was prompt & problem free.

Pros

Selection of packages to suit client needs.
Great value for money.

Cons

None in my experience.

24 October 2017

Marg 9.4

Have been with them for over 10 years and have no complaints.

Pros

Extremely good support provided by phone.

Cons

Limited areas for Ultra Fast Fibre

24 October 2017

Grant price 5

Not very helpful when you finally get hold of somebody

Pros

Good prices

Cons

No good for gaming I found, they suggested I change provider

24 October 2017

Joseph Strickland 10

Been with these guys from i 4 free tried telecom (spark) and vodafone. Comes down to what each customer wants and needs. For me the services is what comes when things don't work and how to make it right. They all have there Pros and Cons but they are different for each of us. I look around and if I see something like, I am type of customer who will talk to my Provider first. This is the support I get when we can talk to each other, it's the history we have made with each othe ...read more

24 October 2017

Iraani 5.2

Piss poor

Pros

Cons

Speed and connection keeps dropping out

24 October 2017

Dhruv Pahuja 1.6

Never going to unlimited internet again

Pros

Hidden charges and rip off Customer

Cons

Hidden charges

24 October 2017

J Daly 5

Do not recommend. Have has Spark Wireless Broadband for well over a year. Was not any faster than copper (altho this was it's selling point). The landline continually cut out during conversations so we got rid of that thinking it might help. It didn't. Other people have also complained of this happening. Spark seemed unable to help with that problem. There is a limit of 120 GB per month and at $10 for 10GB for extra it is very expensive. Had enough and am looking at going back to copper

Pros

Does not need a wire to the house

Cons

Useless. Do not recommend. I do not understand why Spark keep on pushing Wireless Broadband so heavily

21 October 2017

PETER LIOW 3.4

Spark provided shocking customer service - very hard to get through to resolve connection issue and stung with fee for diagnosis report but had to make numerous attempts to get verbal understanding of report. Very poor service and exorbitant cost.

20 October 2017

Leenke Heunis 4.6

Constant issues with months without internet costing huge amounts of money for data on mobile
ALWAYS claiming issues are inside the house and always finding it to be outside after techie comes after weeks of efforts on my side

Pros

Easy to fall into the habit if Trustpower is your provider

Cons

Expensive
Easy to use way too much extra data as limitless data never works two days running
Hidden costs galore pushing accounts sky high

Showing 10 of 2156 reviews

Reliability

Speed

Support

Features

Value

Your review (up to 1000 symbols)

Pros (up to 300 symbols)

Cons (up to 300 symbols)

Latest Broadband Reviews

Leave a review of provider