Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

04 February 2018

Craig 6.8

Lost us as a customer because they would not answer phone & emails regarding upgrading to unlimited broadband at a competitive rate.
Appears they would rather give a discounted rate to new customers than retain existing customers (4 years).

Pros

Once connected very good reliability and speed.

Cons

Took a year to get Fibre broadband - no doubt Chorus was the problem.
Took 4 routers before we were able to get a working landline phone connection - poor problem assessment by Slingshot and lack of knowledge by Chorus.

03 February 2018

Mike 3.2

We have Rural Broadband (4G). We were sold this as better than the VDSL (copper wire) we had in Jan 2016. Initial speed was 38.91 down and 11.37 up, which was very acceptable. However this did not last. Over the year it slowly deteriorated and on the 30th Jan this we hit rock bottom at 7 down and 1.4 up. Support to date to resolve has been disgusting. No communication the biggest issue. Have even raised a complaint via their Web site which promised a response in 24 hrs which ...read more

Pros

Was great in the beginning. Signal strength excellent. Price reasonable.

Cons

Terrible speeds. Fluctuates something wicked. So bad at time that our accounting software (in the cloud) will time out.

02 February 2018

Robin Tuuckey 8.6

Had no problems

Pros

Works well
Good service

Cons

Maail does not filter junk
Connection gets very slow at peak times

01 February 2018

Ben Fernmoor 10

Totally Awesome company.

Its not very often that I give such high praise but Netspeed deserve this completely.

Moved into a newbuild house 3 weeks ago in a rural area. Searched for various internet options without getting very far.

Wired fibre broadband was out of the question because it turns out we are not hardwired to the network.

Started looking at rural wireless BB instead.

No service with Uber or Spark. Did on online check of nearet cell tower - it was 2k ...read more

Pros

Heres the thing - its contract free. No penalty for stopping contract.
Router was $300 but we get to keep it.
several options for data and phone which you can swap around whenever you like (and yes they will accept you ...read more

Cons

nothing as yet but will keep you posted

31 January 2018

Luke Edwards 9.6

Fantastic ISP, best price and with no contract term. Really helpful and pleasant email based support.

30 January 2018

Max Braniff-Whitehouse 3

We get on going speed problems, buffering and disconnection.

Pros

Not much.

Cons

Very frustrating.

29 January 2018

Mohammed Aldarwesh 9.4

Although I did not chose what you recommended for me, it gave me an idea of what to choose.
I had to choose Spark as the old

29 January 2018

Aimee Christensen 5.8

...

28 January 2018

Rattan 1.4

The worst broadband service provider of Nz

Pros

You can get combined broadband bill with power bill.

Cons

Worst customer service and support,
Customer agents having lack of knowledge,
No service in casebook emergency, Customer care won't pick your call
Unreliable modem,
No reliability