Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

23 February 2018
Peter 7
Have to reboot VDSL modem every day. Two different modems have this problem, so presumably the problem is at Spark's end. Maybe not investing in old-tech now that fibre is coming?
Spark is expensive, but had us locked in for years with email. Have now changed to GMail and are shopping for a better deal.
22 February 2018
Regan 8.8
was super easy to set up. modem arrived the next day, chorus connected the day after and we had email and text updates the whole time. even got an email saying that they couldn't see any data usage and asked if we had had issues setting up. it's all going and I'm super happy. currently the vdsl speed is fine for music and movies but too early to comment on reliability. Happy customer
Pros
delivery of modem super quick
connection set up was awesome
text and email support was great
good price too!
thanks broadbandcompare and skinny
Cons
nothing yet
22 February 2018
Charlie turner 4.8
Left 2 degrees after appalling service during and after the jump to fibre.
Pros
None
Cons
Chorus changeover left us with no phone and no active alarm . Once this was resolved we had poor voice quality with 2 degrees repeatedly failing to resolve over 10 days. The alternative supplier solved the problem in under 20 minutes.
22 February 2018
Jan 5
SPARK: When it works it's good, when it falls over, it fails completely
Pros
who I have always been with, the whole package phone internet and cell all one account
Cons
Trying to communicate with idiots that have no idea and the time wastage is huge.
16 February 2018
Greg 6.2
Middle of the road provider
Pros
Connection has been solid since joining them
Cons
Modem they supply is the worst in the market
14 February 2018
Smithb184 7
Rattling great visual appeal on this web site, I'd value it 10.
Pros
Rattling great visual appeal on this web site, I'd value it 10.
Cons
Rattling great visual appeal on this web site, I'd value it 10.
13 February 2018
Jess 1
Worst company I have ever dealt with for ANYTHING
09 February 2018
Ken 2.4
Horrible broadband provider. Do not trust.
Pros
None.
Cons
Everything. It uses 120 gigs way too fast and customer support was horrible.
09 February 2018
Joseph C 9.2
I have been with them for the last two years without any problems. Their communication has been outstanding and they were quick to offer good deals when asked (unlike MyRepublic who refused to even consider a small deal). Their support team on Facebook was very professional and made it easy to deal with.
Pros
- Great communication
- Very good deals (just ask!)
- Great speeds with little to no dropouts experienced.
Cons
- Nothing that I can think of.
06 February 2018
Dylan Hunniford 6.6
Needed something with more value
Pros
Great speed and reliability, easy set up
Cons
Cost
Showing 10 of 2156 reviews

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Reliability
7
Speed
7
Support
7
Features
7
Value
7
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Plus 6 months of Prime Video on us
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