Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

01 March 2018

James 9.4

If youΓÇÖre rural, you canΓÇÖt go past Inspire (6Mb down, 1.2Mb up). Hands down best service. We had a VOIP with them too. The help desk is brilliant.

Pros

Everything. The price, the help desk, the features, the reliability.....you get the picture.

Cons

The only con is that they are not in the South Island where I just moved to.

26 February 2018

Graeme ONeill 3.6

Not reliable paid by credit card ,never got connection contacted many times no reply ,gave up trying

Pros

do not reply to contact

Cons

Yes correct a con

25 February 2018

Josef 6.8

ADSL

25 February 2018

Sandy 3.2

Terrible provider

Pros

Cons

Very, very slow at times. Terrible support - phoned and had to leave messages, took 3 weeks to get set up. Different staff had different stories. Would never use them again.

24 February 2018

Kristi 5.6

too slow

Pros

Cons

too slow

24 February 2018

Bob Platt 6.6

Present isp contract is for copper.
Their fibre plan is relatively expensive, and 2year contract period with prohibitive $250 break fee

Pros

good backup

Cons

Rip off. Even Vodafone better deal

23 February 2018

Peter 7

Have to reboot VDSL modem every day. Two different modems have this problem, so presumably the problem is at Spark's end. Maybe not investing in old-tech now that fibre is coming?
Spark is expensive, but had us locked in for years with email. Have now changed to GMail and are shopping for a better deal.

22 February 2018

Regan 8.8

was super easy to set up. modem arrived the next day, chorus connected the day after and we had email and text updates the whole time. even got an email saying that they couldn't see any data usage and asked if we had had issues setting up. it's all going and I'm super happy. currently the vdsl speed is fine for music and movies but too early to comment on reliability. Happy customer

Pros

delivery of modem super quick
connection set up was awesome
text and email support was great
good price too!
thanks broadbandcompare and skinny

Cons

nothing yet

22 February 2018

Charlie turner 4.8

Left 2 degrees after appalling service during and after the jump to fibre.

Pros

None

Cons

Chorus changeover left us with no phone and no active alarm . Once this was resolved we had poor voice quality with 2 degrees repeatedly failing to resolve over 10 days. The alternative supplier solved the problem in under 20 minutes.

22 February 2018

Jan 5

SPARK: When it works it's good, when it falls over, it fails completely

Pros

who I have always been with, the whole package phone internet and cell all one account

Cons

Trying to communicate with idiots that have no idea and the time wastage is huge.

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