Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

17 July 2018
Rod 7
No frills service
Pros
cost effective monthly charges with no data cap, no contract
Cons
Ridiculous admin fees, moving is considered a new connection at $150 cost
16 July 2018
David Cohen 6.2
On a two-year contract, but when I renew in October will be looking closely for who has the best deal as it's expensive for relatively limited speed and not-infrequent drop-outs.
15 July 2018
George smith 1
Do not go with farmside as the speed is horrible for the amount of money you pay. My speed right now is 40kbps which is slower than dial up. Do not go with this horrible company.
Pros
Their are none
Cons
Slow
Expensive
14 July 2018
Greg 4.4
Sure not fast for 2018,
Pros
cheap
Cons
slow,
12 July 2018
Lynda 3.6
Horrid and slow, would never use them again.
Pros
Their invoices are regular...funny that
Lightbox comes with it
Cons
Slow, very slow
IsnΓÇÖt reliable
Some days struggling to stream YouTube on fibre. A joke
07 July 2018
Tim 8.6
Not the cheapest, but good performance, good routing, and good value.
Pros
Fiber is very reliable - I'm not sure if it's ever gone down. It's fast, I get the performance I expect on the 100/20 plan.
Cons
The old Fritzbox 7390's Wifi isn't great, but I hear the newer one is better.
07 July 2018
Rishelle Brown 2.8
Broadband is slower than dial up speed
Pros
Well known company
Cons
Almost unusable
06 July 2018
kay 1.8
completely unreliable. internet drops in and out all the time.
poor follow-up.
blames the infrastructure but still takes your money.
2degrees used to be good. complete crap. would not recommend to anyone
05 July 2018
David Nairn 6
I have a SkinnyDirect $35 4Gb rollover data with unlimited voice and texts.
If I run out of data the easiest and cheapest option is to cancel current plan and start a new one. Occasionally use the $50 12Gb plan.
Industry wide data pricing is a racket. eg. Common plan costs $55 for 6Gb and $65 for 35Gb plan. Just $10 for 29Gb.
Pros
Pros: Cheapest plan around. Reasonable signal strength most places in NZ.
1 month contract.
Their web site = my dashboard is easy to use. The Help team do know how their site works.
Cons
Cons: Support is bad. Any problems are always said to be at my end. Only under pressure will they do anything to assist with ph/network setup.
Recently bought a new Ph. Old Skinny SIM not fit. Purchased new one at Countdown (Spark retail not sell). Turns out Skinny Mobile SIM and SkinnyDirect SIM are different and Skinny Direct Help sent me a new one. After 4 days snail mail it did not work out of the box. They had to do settings at their end. IF I had walked into a 2Degree shop as a 2Degree customer with my new ph they would have sorted it on the spot.
Will move to another provider when the competition sort data pricing.
...read more
03 July 2018
Fran Schack 8.2
I felt that Spark was very high priced and that was the reason I wanted to change providers. Whenever I went into their Dunedin office with a question, there were long line ups waiting to be served and I never had the time to wait.
Pros
They were quite reliable, but you had to wait for service.
Cons
Price..
Showing 10 of 2142 reviews

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Reliability
7
Speed
7
Support
7
Features
7
Value
7
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