Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

08 August 2018

Manya 8.4

Very good service but poor customer service, been with Spark for 5 years as a loyal customer but did not want to retain me as customer when I asked to get some good deals, was told that i can switch to other provider

08 August 2018

Jayson 1

Worst fucking experience ever, speed issues and lack of fluent english speaking support team, tech dept that are not qualified techs that re-site scripted excuses from chorus manifest, this stretches to all the 2 vocus internet brands (Orcon, Slingshot) vocus is more focus on $$$ with all its vocus brands (Orcon, Slingshot, Flip, 2Talk and Switch Utilities) than it is about customers

Pros

Best Pro for this was the day I left.
No dont use them, sucker low prices advertisement is a gimic

Cons

Customer service is a complete joke
waiting long hours
The broken english and unqualified tech support or the tech support that located in India/Philippians/Malayasia that you can never understand

08 August 2018

jacqui 1

AWFUL!!! I switched from slingshot to unlimited and have had nothing but connection issues and terrible internet ever since

Pros

it was cheap!!

Cons

unreliable and drives me nuts ....the amount of time I've wasted trying to get it sorted has made it a very expensive mistake to have switched.

02 August 2018

Charles 9

Awesome experience with Megatel

Pros

One of the best

Cons

Nothing now

01 August 2018

PJ 2

BROADBAND ADSL COMPLETE WASTE OF TIME....AFTER 6 WEEKS I AM LOOKING FOR NEW PROVIDER...CUSTOMER SERVICE HAVE NO IDEA ABOUT THEIR PRODUCT AND UNABLE TO POINT THEIR CUSTOMERS IN THE RIGHT DIRECTION TO FIND SOLUTIONS TO BROADBAND ISSUES...NO VDSL OPTIONS

Pros

POWER AND GAS GOOD SO FAR.
CUSTOMER COMPLAINTS MANAGERS PROACTIVE

Cons

CUSTOMER SERVICE/KNOWLEDGE LACKIND

26 July 2018

Christopher Wilson 8.2

Nothing you have offered interests me. For $70.71pm I get broadband 80GB fibre & landline. Ideal for my home office.

Pros

Value for my needs

Cons

Data and speed caps may not suit all.

25 July 2018

Raymond 10

Great company, helped get my costs down low and superb team to get the job done.

Pros

Good pricing and service

Cons

None found

24 July 2018

Nick 10

Amazing support and service

Pros

Cons

none

19 July 2018

F Coster 9.4

This provider has been great to work with. They helped out when we made a blunder with our usage,(or fault not theirs) and prevented us from racking up a huge bill.

Pros

Instant reaction when there is a query or issue. Can be used almost anywhere when plugged into 12volt or power. We take it with us in the motor home, so very portable.

Cons

Only place we had no internet was Hasst, but I understand that has now been remedied.

18 July 2018

Reinette 10

Tilon at Compare is great to speak to and gave me the best fibre package with Slingshot.

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