Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

23 November 2018

Anne Prescott 7

i live at Jane Mander Village, 262 Fairway Drive Kamo and our coverage is very poor, please please when are you going to increase our coverage. i have the xtra security to do my online banking which requires a text, it quite often times out this is very frustrating.

Pros

Cons

with my coverage being poor more than not i get my texts after the event, far too late in this day and age.

21 November 2018

W Symonds 2.6

Drops out all the time
CanΓÇÖt use to many devices at once

Pros

Easy change over

Cons

Locked in

20 November 2018

bala 6.4

Their helpline is useless and takes more than an hour at the very least for someone to pick up the phone

Pros

large network and infrastructure

Cons

cant be bothered to look after small customer's problems

17 November 2018

John 4

I was really unhappy with Farmside when we believed we were charged unfairly. I have never pursued a company so much, and they were rigid in saying no (though the reasons given changed).

Pros

It was satellite broadband. Generally it went as well as I'd expected.

Cons

The 20GB monthly limit was tight, and on one occasion we breached it significantly without receiving notifications warning us from Farmside, and having difficulty logging into their website because they had changed it. ...read more

16 November 2018

marc simmonds 4.6

Lovely reading about fibre speeds of 1gbp. Meanwhile we get about 4mbp. Would like satellite internet but 2 degrees will not say when/if they are going to provide it (don't really want to change our email address again).

Pros

Reliable

Cons

Reliably slow

16 November 2018

Jon Frere 7.2

I got a special 12 month deal for unlimited VDSL Naked Broadband for $54.99 per month with free lightbox and landline, and a $200 credit. That's why I gave 10/10 for value. But the price has gone up by $5 per month, my 12 months is coming to an end, and fibre is now available at my address, so I'm switching to another better value provider.

Pros

Great initial special offer, reliable service, speeds of ~27mbps down and ~2.5mbps up.

Cons

Too expensive now and there are better deals around. Speed issues when I first switched (not much better than ADSL, especially uploads) and customer support were not particularly helpful.

15 November 2018

sandy 9.2

Just joined up and service was super fast, efficient and absolutely problem free.

15 November 2018

Kiritapu Murray 4.8

Changing because of their customer service

15 November 2018

Carrie 3

I am paying a small fortune for Slingshot's ultrafibre plan, which they advertise as supporting simultaneous streaming on multiple devices with speeds up to 1000 mpbs up and 500 down. Like most ISPs, they set me up with a standard modem/router, which could not begin to service a medium-to-large house on its own. In fact, the signal is only detectable on one floor of the house and then without speeds of about 10/10 (or 1/1000 of what I am paying for). Purchased an expensive Go ...read more

Pros

They can deliver ultra high speed fibre into your house.

Cons

You will not actually be able to network your devices at much more than dial up speeds, and having high speed internet that is unusable is actually worse (and more expensive) than not having it available at all.

14 November 2018

John 7

We were with Spark for many years and they were sufficient for our needs, although we knew we would pay less elsewhere. Shifting to a new house was a good time to change so we looked around and found (through your website) a much better deal with a MyRepublic offer.

Pros

Good customer support. A company that has stood the test of time.

Cons

A real tendency to obscure actual prices of their service through bundling things like Lightbox into the deal. However, they do seem to be more transparent recently. For years Spark abused their market leader status, and ...read more

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