Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

14 February 2019

Janey 7.4

Easy to sign up but got the wrong sign up address. New fibre was installed at an agreed time with no fuss.

Pros

Simple dign up. Installation cost not quoted up front. Fast turn around from order to install

Cons

Not many really except the hiccup about installation address.

13 February 2019

Neil Morris 6.2

Not the best value for money

12 February 2019

Lister Bass 10

What it says on the box

12 February 2019

G W 5.8

I've been with Spark for a while and was on a legacy Total Home plan utilising entry level 100Mbps fibre. While the underpinning reliability of the Chorus service is fine (it's basically irrelevant which ISP you go with), Sparks support isn't either great or awful, but their price point is way out, particularly when its packaged with a mobile plan where you already get sticky add-ons like Spotify and Lightbox. They are also completely unresponsive to price matching for eff ...read more

Pros

Basic unlimited fibre that says what its going to do. When you do get a human to talk to, they tend to be helpful (once you get past the "rebbot your modem" script.

Cons

Pricing about 25%+ higher than competition. Spark Unplan options are a joke - unlimited is about $5 cheaper that the legacy plan that's been around for 4 years. The online bot is atrocious, or it may be an actual person ...read more

11 February 2019

Shaun 1

Poor management poor processes
Just a poor internet provider

Pros

Nothing

Cons

Everything

08 February 2019

Billy 5.4

Broadband plan and pricing were fine, however customer support was terrible, and am still awaiting a refund from bill over payment 3 months later. Would never use them again.

06 February 2019

Mohit 7.4

Good provider

Pros

Great service

Cons

Great service

06 February 2019

Auckland User 8.8

Pretty good service from Slingshot. They were reliable and their user portal fairly informative.

Pros

Good service

Cons

Price creep adds up

06 February 2019

Fiona 7.4

Only just joined, totally hassle free connection.

Pros

Too early to list more than that they are cheap!

Cons

Too early to comment.

06 February 2019

Fiona 4.4

Too expensive.

Pros

No hassle when we moved house. Quickly replaced faulty equipment.

Cons

Too expensive. At least 3 total failures in lees than a year. 3 faulty modems in the time we were with them.

Showing 10 of 2142 reviews

Reliability

Speed

Support

Features

Value

Your review (up to 1000 symbols)

Pros (up to 300 symbols)

Cons (up to 300 symbols)

Latest Broadband Reviews

Leave a review of provider