Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

23 April 2019
Ariki 2.4
Hopeless support, internet stop working, cable fault apparently. Took 4 days of constant phone calls to get update on what is happening, not one call back from staff. No internet now 5th day running. Have been left to deal with Chorus direct. As good as Vodafone service if not worse.
Pros
Cheap price
Cons
Terrible assistance with faults, no feedback or communication on when line will be repaired
18 April 2019
Philip 8.4
Professional, quick and friendly service.pleasure to do business with Nate
18 April 2019
Rodrigo 8.6
Great service, but more expensive than most of the competitors.
Pros
realiable and fast
Cons
price
18 April 2019
Allan 7.4
Good overall but outpriced by others
Pros
reliable
Cons
price
18 April 2019
Sandor Dani 8
All good was with 2 Degree during the past few years. The reason we are changing a supplier is a new bundle package is cheaper than our current package with 2 Degree.
17 April 2019
Fritha Stalker 5
What a shame! A great idea, a disaster in practice: I loved being connected immediately in my new apartment, via the existing set up (open modems, logon via browser) BUT the reliability and speed were not acceptable when married with average to high charges AND poor customer service. I cannot believe what a wasted opportunity this great theoretical business model and poor business practice this represents. Put me in charge and I’ll get it sorted!
Pros
Immediate connection
Cons
Unreliable, Expensive, Poor Support
17 April 2019
Feta 10
Claire help me so much! The service always good everytime! so happy. keep it up the good work Freedom Team! Cheers
Pros
Amazing customer service
Cons
nothing
17 April 2019
Akshay 10
I’m happy
17 April 2019
Mike 4.4
When Slingshot is working (as paid for), it's great. However there seems to be a constant issue every 4-6 months with disconnections and slow speeds. That in itself is frustrating, but once you have to deal with their 'Technical Support team' you'll soon discover how woefully annoying being a customer with them really is. The 'tech' help consists of them implying that it is your modem at fault almost everytime. Or the jackpoint that it is connected to. Everything but their service is the fault. However, every instance has resulted in the fault being anything but my equipment. Been with Slingshot for too long now. Will be changing to another ISP once we move house. ...read more
Pros
Speeds are great when working.
Cons
Unreliable. Inconsistent. Terribe aftersales support. Customer support is treadful. Phonecalls to lodge an issue is always a 45+ minute affair.
16 April 2019
Chris 7.4
Nice $650 credit. Broadband as others, no difference
Showing 10 of 2156 reviews

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Reliability
7
Speed
7
Support
7
Features
7
Value
7
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