Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

09 May 2019

Melanie Lous 3.4

very hard to get any useful help

Pros

Cons

customer service is shocking

09 May 2019

Donaldgoody 7

excellent website zir rar password recovery online

08 May 2019

Edwin 5.8

06 May 2019

Bari Tamihana 7

I found it frustrating, paying my account, because it was going out of a cash account which was sometimes short of cash because I had forgotten to make sure funds were available. I asked for a bank account number that I could pay for through my Bills Account. It never happened. I was suspended and talk about hard to get hold of, I stopped trying to retrieve my account

Pros

Some good service

Cons

Not willing to listen to concerns verbally, constantly trying to talk over the top of me

06 May 2019

Adam 2.6

Disappointing service

06 May 2019

Will 9.2

Great service! Cheap and fast

Pros

Fast, cheap

Cons

05 May 2019

Sharon 8.4

One of customer service support, named John has been very helpful. He anticipated my request.

Pros

helpful, knows what I need. anticipated my request.

Cons

nothing

03 May 2019

Sandra 6.8

Overall reliable provision of services.

Pros

Everything works well.

Cons

When things need changing or there is an oopsy....not so good. Long waits on phone for help and some set up mistakes. Extra charges, and varying info given.

01 May 2019

Jignesh 5

Good product, but service is not very good. Often you are being told to wait for hours on the phone which not practical.

Pros

Good product, some add-ons are value for money but was over do for me. Overall very expensive.

Cons

Crap service.

01 May 2019

Garth Haylock 7.8

Awesome service, very quick connection and delivery of modem. Awesome being able to take it with us when we travel. Speed is much faster than the ADSL that we replaced

Pros

Portable, fast, plenty of data

Cons

Not unlimited

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