Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

05 September 2019
Barend 7
Thanks for assistance
very helpful
01 September 2019
Ian Austin 4.6
Been with Spark since Telecom. The service has never been great, always average with average support for average products
Pros
Large company confidence
Cons
Never seems to achieve customer service satisfaction in any area
31 August 2019
Pritpal Singh 1
Relied on this company while i moved to new place, 14 days and they were unable to make it work (the fibre cable setup was already on property). Furthermore they stopped replying to my query emails, about why it is taking that much time. Awful Service!!
Pros
Cons
Highly Non Reliable
28 August 2019
Glenn 7.4
They have provided a good level of service and have responded well to any issues I have had over the past few years.
Pros
Good service and sufficient speed for my needs
Cons
A bit costly
26 August 2019
Pattabhiraman 5
Very slow. Very difficult to contact them
Pros
Uninterrupted service
Cons
Very hard to contact for help
23 August 2019
Melanie Boyd 7
They were a fine broadband provider but they wouldn't match slingshots deal.
Pros
Netflix Lightbox
Cons
Expensive
23 August 2019
Kevin Jelley 7
the half price for 6 months was the draw card, and the standard $84 / month is competitive.
19 August 2019
Kim 1.6
Very average company that signed us up on the premise of great support and reliability. No sooner had they tried connecting us that we lost all internet connection and phone lines. Called the service centre several times as soon as this happened to be told that a service technician will get hold of me ASAP. This did not happen and after several hours of absolutely nothing we cancelled. DO not go anywhere near this company. Also tried to get our phone number back which they refused to do, even when Spark asked for this back!! ...read more
Pros
NONE
Cons
Definitely CONS
15 August 2019
fang 5.4
Disconnect every day in one month pariod
14 August 2019
Richard 9.2
Simple, reliable, well priced period.
Pros
No frills and reliable, better for IT capable folk
Cons
None
Showing 10 of 2140 reviews

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Reliability
7
Speed
7
Support
7
Features
7
Value
7
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