Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

08 October 2019

Marion cassidy 2.8

They Cut off broadband and phone with only 24 hr notice only warning was automated. I had been paying $100 a month so had no idea the account was in arrears. No email warning. No email statements only way to check is online. I have a St. John’s medical alert so was very worried about not having it on. They made me resign when My daughter rang to follow up what happened and about terms and conditions was told to go to the website. waited 3 days still no phone or internet so c ...read more

01 October 2019

Patrick Kooss 1

Internet speed very low and unreliable not worth the money you pay wouldn't recommend it to anyone

28 September 2019

Pete 7.2

I had 4g wireless from Skinny. Really quick and easy setup. Not bad speed - around 20m. Gets a bit slow in the summer when there’s heaps of people

Pros

Good when vdsl and fibre aren’t available

Cons

Low data limits and no unlimited plan so can get expensive if you watch a lot of video

27 September 2019

Jerin 6.8

Was excellent choice in 2017 with unlimited plan with affordable price

Pros

Value for money

Cons

Tech support was bit odd

27 September 2019

Jimmy Smith 10

Easy operation & Fast service delivery

26 September 2019

Ireland 7.4

Claire was super helpful & very kind.

25 September 2019

Cesar Capistrano 7

Speed is erratic. Drops to slow speed often.

Pros

Cons

25 September 2019

Olive Gallagher 5

a series of constant hassles, over getting hispeed wifi, charging for it before it was installed and not knowing it was never installed (twice) locking me into a contact that after more than2 years i still cannot get out of without penalty until nov 2019. Very unhappy! Tried the power too, similar experiences.

Pros

always worked

Cons

crap account system!

13 September 2019

Ian Db 5.6

Spark had no interest in being loyal to loyal customers.
I had been loyal to Spark / Telecom for more than 15yrs. They wouldn't give me as good a deal as a new customer would get.
So I left them!

Pros

Reliable service

Cons

Expensive

13 September 2019

Paul P 9.6

After being with Spark for years they put their price up so much. I wanted to keep the old landline as well and Slingshot offered a good deal that Spark weren't interested in matching. Friends had warned to stay away from Slingshot but I signed up 3 months ago anyway. The communication and change over was so smooth, the phone was only off for 10 mins and the ADSL internet speed is just as fast and reliable as before. Their service must have definitely improved lately. I can ...read more

Pros

Good price and service

Cons

None I can think of

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