Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

29 December 2019

Stephen 7.6

Excellent ISP but cost is way out compared with others.

Pros

Cons

Cost at $129pm unlimited

27 December 2019

Stephanie Malcolmson 7

Been with Spark for years. Sadly had to leave as didn't have the best of deals for fibre. No credit offers no free months nothing. So have changed due to that.

Pros

Never dropped out. Never had any issues

Cons

Not the cheapest. No good offers

22 December 2019

Ken 8.2

Couldnt ask for more in way of reliability and service. Only moving as I cannot justify the significant pricing compared to other providers at present time.

Pros

All good

Cons

Not keeping on top of pricing structure.

20 December 2019

Matt 1

Worst company choice you could pick, once they have your money you matter next to nothing. Not reliable like at all. Lie about things, hang up on you alot, expensive compared. No support. Honestly anyone other company at all would be better for you

Pros

No longer with them

Cons

Everything about them

20 December 2019

Barry 4.4

service(what service?) too expensive for pensioners.

17 December 2019

Anahera 9.4

Good price for the services available. Easy to communicate with.

16 December 2019

Georgia 10

Always very prompt to answer any queries/issues I have

15 December 2019

James May 9.8

Been with this company for a few years now, always a consistent and reliable service. Customer service is even better!!!

Pros

fast internet, rural broadband

Cons

none

15 December 2019

Mark D 6.4

A reasonable ISP with stock standard pricing. Reliable connection although their routers are pretty average quality. Very few issues but it can take time to get support on the phone when there are.

Pros

Reliable connection, good speeds, market average pricing

Cons

Poor router - weak WiFi signal, best to get your own.

12 December 2019

Andrew 3

I joined Now after reading the reviews and seeing the fact they had a NZ call centre. My experience since joining has just been terrible and wouldn't recommend anyone joining them. First they sent my router to the wrong address. The ping for gaming is increased because they are routing internet traffic through Napier. There bills are beyond a joke displaying everything pre GST and are impossible to read without calling them up. Their staff didn't follow through with what they ...read more

Pros

N/A

Cons

Traffic routed through Napier so increases ping while gaming. Terrible bills are impossible to read. Poor customer service.

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