Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

07 February 2020

Tracy Olberg 9

I was in the process of switching my Mum's ISP from Spark to MyRepublic, based on the survey, when I discovered that Spark offered a great offer for unlimited wifi AND NetFlix (Netflix was the reason I was looking at swapping providers). According to this new deal, my Mum is paying the exact same amount for internet, however it now includes NetFlix. For this reason alone, I have changed her plan, but kept her with Spark.

Pros

Cons

04 February 2020

Emanuel Correia 7

They have been great in the past and have helped through tough situations, but of recent they have outside support teams who cant really help you when you need help.

Pros

In the past they were always obliging and understanding

Cons

Not able to be understanding when you in a situation

04 February 2020

Gareth Ranger 8.4

Excellent provider with a stable connection but prices are not as competitive as others.

Pros

Stable, Reliable, Reasonable customer service

Cons

Non-competitive pricing, Mistakes made when changing residence

03 February 2020

Sundeia Lomberg 10

Great customer service with clear, quick responses, good products and well priced as well.

31 January 2020

Tracey Pool 2.8

Huge data usage spikes with no explanation. Since inquiry hasnt happened again and usage back to normal. Way over priced.

Pros

Easy to set up. Answer their calls

Cons

Explanation for data usage

30 January 2020

Puawai 6.4

Was algood but was slow

29 January 2020

Thi Nguyen 7

I am satisfied with NOW since using it 6 months ago. It is fast, never get trouble with the WiFi

Pros

Fast, cheap, no troubles

Cons

no app to check the status and make the payment

29 January 2020

Rochelle Johnston 3

Wi fi not available in all areas, staff are not skilled enough to fix problems.

Pros

Cheap

Cons

Weak signal

26 January 2020

L 5.8

Had a bad experience with service. Internet went down, called for someone to have a look and was given run around to check router as they saw no problem from their side... had to be persistent they send someone as I knew it can sometimes take days. Was given an estimate date, no follow up, problem was external. This Happened at least twice and the major second time it happened has left me disgruntled with the company.

Pros

Offers cheap home line option

Cons

Had excellent customer service once out of a handful of interactions

25 January 2020

Pete 5.6

The best option we had was spark 4g, but had to be constantly reset

Pros

Only option

Cons

Very unreliable

Showing 10 of 2140 reviews

Reliability

Speed

Support

Features

Value

Your review (up to 1000 symbols)

Pros (up to 300 symbols)

Cons (up to 300 symbols)

Latest Broadband Reviews

Leave a review of provider