Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

21 February 2020
Cam 3.6
We've been with them for a long time. The website is terrible to use. Not user friendly.
21 February 2020
Millie Te Rauna 9.2
Super fast and hassle free service. Thanks.
19 February 2020
Collan Fraser 9
Hey This is the NZMCA wireless package and it does exactly what it's supposed to do I havn't found anywhere it does not work and most places it's good enough to stream netflix. not quite as fast as fiber but thats hard to take with you, this is a breeze.
Pros
take it with you anywhere
Cons
well...... there arn't any really.
18 February 2020
Tarnia herewini 1
Found there sign up very decieving
17 February 2020
paul mallett 8.4
The unit working well and the flexibility is great
will monitor over coming mnths to see if worthwhile to have as our main broadband service
Pros
flexible and mobile
Cons
haven't had one yet
16 February 2020
Gina van der Klei 5.2
Ok, providers. It was handy to have the energy and broadband bundled into one bill but there power is to expensive
Pros
Cons
terrible service when calling contact center, huge wait times
14 February 2020
Jason 10
I have been with 2degrees on a Fiber connection for well over 5 years, i have read some of these reviews, reguarding the ACTUAL service and this they are unfair. I have never had loss of service, and i hold 3 broadband connections, they have been great, although i would love better hardware given the amount of devices we have connected today. Love my 950/450 connection, with backup power, i have never had an issue.
Pros
Static IP's, GB Speeds, NZ Help Desk
Cons
CNG (VPN does not work properly with this)
13 February 2020
Mark 8.2
Was easy to switch. The Plan was good value. No speed or reliability issues. Never had to use Support so can't really comment on that. Standard features.
Pros
Did exactly what is said on the packet and was simple and easy
Cons
No "offer" when my term ended. So I switched to another provide who was offering something
12 February 2020
Sue Boyde 1.6
This is for Skinny 4G Mobile 300 GB. |
Not recommended,.
Even the machine plugged in via Ethernet suffers slow response. All the wifi-connected devices are chronically slow with drop-outs and disconnections. When I complained, Skinny told me to connect every device by Ethernet, i.e. they admitted their wifi is hopeless.
Pros
Quick to get going
Cons
No good when you get it.
10 February 2020
Dianne Macdonnell 7.8
Joined LightWire in 2008 - a fantastic, ground-breaking Kiwi company. Sadly, became too expensive and speeds can't match other companies like yourselves. Their support team is simply excellent though - calls answered quickly always, and problems always sorted quickly.
Love the company. Just not able to continue with them, and they understand.
Pros
Most admirable Kiwi company. Super-excellent support.
Cons
Now too expensive and speeds can't match other companies like yourselves.
Showing 10 of 2140 reviews

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Reliability
7
Speed
7
Support
7
Features
7
Value
7
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