Our phone line wasn't working properly. And a call through to support at the weekend received the advice that the best people to help with our query would be in the office Monday. I was very happy to receive a call from the team early on Monday, our issue was referred to Chorus, and it's already fixed (by Tuesday afternoon). We came to now after so many issues trying to revive actual customer service from a couple of NZ's biggest providers. The few times we have needed fr
om NOW have been excellent. Thank you! ...read more