Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

30 July 2020
Rebecca Speden 5.8
Do not offer anything for long serving customers
Pros
Spotify
Cons
Price
27 July 2020
Gavin 6.6
Speedy and succinct responses to my queries
25 July 2020
Louise cheadle 9.4
Very helpful
21 July 2020
Paul Maggs 6
Reliable provider but Fibre 100 Unplan started off at 100 Mbs when installed and dropped to 75Mbs within a year. I was offered a faster speed if I paid for it which means my speed drop was within Sparks control to increase back up to 100 but despite numerous e-mails they would not budge.
Pros
Reliable supply, helpful on-line staff.
Cons
Speed steadily dropped after install, very hard to talk to a real person.
20 July 2020
Matt 8.6
Been with 2degrees since their Snap! days. They're a great consistent broadband provider. Good customer service, too.
Pros
Consistent speeds and bandwidth. Good hardware. Good customer services via phone and social media.
Cons
Starting to get expensive for what is offered in comparison with other suppliers.
20 July 2020
Clive and Rina 10
Excellent support. Advised us of non connectivity on a Sunday. I contacted this morning, friendly and helpful first voice of contact. Referred to technicians, contact made and problem identified and hopefully solved. Thankyou so much
Pros
no
Cons
no
16 July 2020
Tania 3.2
Really hard to understand foreign speakers. Hung up on in mid conversation. Not relaying actual info I am paying for. Sounds bored and uninterested in helping me.
Pros
TASHA
Cons
RIPPED OFF NOBODY NEEDS A HOME PHONE NUMBER THESE DAYS SPARK !
11 July 2020
Hayden 10
10/10 what more can i say.
Pros
Everything
Cons
None
11 July 2020
Vanessa Gray 6.4
Seems to be quite expensive
10 July 2020
C Arthur 7
Broadband ok but power too dear
Showing 10 of 2140 reviews

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Reliability
7
Speed
7
Support
7
Features
7
Value
7
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