Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

26 August 2020

Xanthe Warde 1

We are paying for 30mb/s unlimited but mostly the broadband runs so slowly my computer can’t load even the simplest webpage. Streaming is hopeless. There have been many mornings where we can’t connect at all. This company is a disgrace. If we were paying for 30mb/s and it was running a little less it would be one thing but it’s not even getting close to the next package down. Despite this adjective failure to provide the service we are paying for they refuse to release us fro ...read more

Pros

Cons

Does not provide the service paid for

26 August 2020

Leeanne Berridge 9.2

Fast and great customer service. Great communication skills and friendly faces...

25 August 2020

Zac 2.6

Website is messy and incorrect, plans arent advertised properly. They change plans on the sly so you are usually paying more than advertised price. The technicians visit at random and leave rubbish/old gear lying around. Not value for money with patchy signal.

Pros

They usually supply internet.

Cons

Service goes up and down, Admin are useless, your are often paying more than you should be, not value for money.

24 August 2020

Juliette 8.6

I found Nova Energy very easy to deal with, great service and reliable connection. However I found a provider that was more affordable for the same product.

22 August 2020

Kateao Dawn Hohaia 7

Algud

21 August 2020

Tash 3

Since getting fibre with Spark we have had nothing but internet reliability issues.

Pros

Cons

Poor wifi

21 August 2020

Fabrice Baras 6.6

A good service but they have been dominant for too long. and now others providers are offering just as good or better services at a cheaper price...and they try harder.

Pros

Good speed, reliability, service. Nice cheap international calls with 0161

Cons

Expensive. Not good value for money. Not making any efforts to keep customers.

20 August 2020

srinivas 1

Worst ever internet provider i have ever come across. during transition i was left without wifi for 2 - 3 days .their deals are very cheap for a reason but when it comes to service its total shit. This type of company should be closed down. I strongly don't recommend contact to anyone and hope the users to go through the reviews before signing with this kind of cheap companies

Pros

Cons

broadband is a BIG no buy for this

20 August 2020

Justin Jacob 4.4

Worst broadband ever..poor network speed and customer support. Unable to contact customer service team even after waiting for more than 45 minutes in phone. No reply or any actions taken about the internet speed issues. All they can say about faults are national software fault. Very disappointing..