Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

15 September 2020
Brent Smith 7
Fine until they put their price up.
12 September 2020
William C O'Donnell 7
Sign up was a breeze, contact from NOW was quick & friendly & helpful. Email response was quick, as was return phone call. Waiting to see how the changeover goes on Tuesday !
11 September 2020
Stuart Braddick 7.8
Took my Lightbox no recompense, increased my price.
11 September 2020
Haley 10
We've had a great experience with Jupiter Technology. Fast reliable internet and great customer service! So much better than the big company we were with previously!
Pros
Fantastic customer service. Very responsive
Cons
None!
09 September 2020
Barry Bluett 8.2
I was a Slingshot customer from the beginning and found them satisfactory. However they had to be contacted to get upgrades. Never offered but would if matter perused. They also removed a free service without advising the change.
Pros
Good reliable service. Good pricing.
Cons
Had to be chased to get upgraded.
08 September 2020
Ahmad Refae 10
Great experience, sad price has to increase soon and I cannot be exempted for more than 3 months. Hope I can come back to you again in a year with even cheaper price.
Pros
German modem, longer range.
Cons
There was a slight confusion regarding discount on my account at the beginning but was resolved in a stupendous manner.
03 September 2020
Anthony Miller 7.6
I have rang twice over the last few days and your service is fantastic better than the usual rubbish one gets in NZ from telecom or vodafone You guys are great
02 September 2020
Kubilay Hepozden 8.8
I moved to Eden Terrace recently, used my personal hot spot from my mobile phone of 2degrees; thinking I’d save some money. I was so wrong. Then, I signed up to Freedom Internet, I feel very comfortable and free.
Pros
Very convenient and fast
Cons
It’s an additional cost. (But it’s worth it)
31 August 2020
Robert Wood 9.4
In over three years with NOW, I've not had a problem. Also, first telco I've been with that reduced the amount they charged on my monthly plan.
Pros
Reasonably fast.
Cons
Odd times my computer tells me 'No Internet Connection' when the connection is still 'Connected' Likely an operation glitch!
31 August 2020
Lily 10
Appreciate the help. Very nice, thanks
Showing 10 of 2142 reviews

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Reliability
7
Speed
7
Support
7
Features
7
Value
7
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