Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

01 October 2020
Zebulon Hocquard 7.6
Good Service
Pros
Cons
Below Average Router
01 October 2020
Laura 5.4
Slingshot requires 30 days notification to close your account
Pros
Can't think of any
Cons
Requires 30 days notice to terminate account
01 October 2020
Des 6.2
I have never had an issue with speed or reliability, the costs are up there. My reason for leaving bigpipe is the customer service, it is so difficult to deal with them sometimes and can take too long to sort issues over email and messenger. I’m going back to a provider I can call when I need help.
Pros
Reliable and fast
Cons
Not contactable via phone ( they do advertise this)
01 October 2020
Marie 10
Quick and efficient
30 September 2020
Stella Maria Lisle 8
Great provider. Was a little disappointed they wouldn't compete with market rates, as their monthly broadband cost is quite a bit more than other companies.
Pros
Easy set up for fiber and it was free!
Cons
Didn't reduce price at the end of term, otherwise would've stayed with them!
30 September 2020
HELEN DALLASTON 8
Spark did their job well but I found a much cheaper option with another provider.
29 September 2020
Samrat Shrestha 8.6
It’s our goodness that we got an opportunity to use freedom internet. I’m really thankful that I have freedom internet in my flat.
Pros
No pros at all.
Cons
Speed and service support is the thing that I like
29 September 2020
David Gibb 9.4
These guys were excellent, unfortunately they put their prices up and I can get the same service cheaper elsewhere
Pros
Excellent to deal with
Cons
More expensive
24 September 2020
LEE 1
Worst internet provider. Doesn’t reply to my email (even though they are supposed to get back to me within 1-2 biz days) and I pretty much am not paying for a proper functioning wifi, it’s been almost 3 months. Would give no stars but 1 is the lowest.
24 September 2020
Tess McCawe 8.4
Have been with NOW for a few years. I recently needed a record of a call made 2 years ago and they went to the trouble of finding it for me- excellent service!
Showing 10 of 2140 reviews

Leave a review of provider

Reliability
7
Speed
7
Support
7
Features
7
Value
7
Login
×
Log in with
Sign up for free NZ Compare account
×
Log in with
3 Great Offers
×
Zeronet’s 6 MONTHS HALF PRICE exclusive offer on their fast Fibre Broadband. It’s yours when you join on a 12 month contract. T&Cs apply.
Zeronet’s 6 MONTHS HALF PRICE exclusive offer on their fast Fibre Broadband. It’s yours when you join on a 12 month contract. T&Cs apply.
Cool Your Costs This Winter!
Get 50% off for 3 months on any Sky  
Broadband fibre plan! Router included.
Lock in your price until April 2025!
Now that’s a cool winter deal!
Cool Your Costs This Winter!
Get 50% off for 3 months on any Sky
Broadband fibre plan! Router included.
Lock in your price until April 2025!
Now that’s a cool winter deal!
Get $20 every month off your 12-month HyperNet contract! Don’t miss out—sign up today!
Get $20 every month off your 12-month HyperNet contract! Don’t miss out—sign up today!