Leave a review of Wireless Nation

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Wireless Nation

At Wireless Nation, we offer complete connectivity solutions, backed by excellent customer care.  

Serving Kiwis’ telco needs since 2005 and standing at the forefront of wireless and mobile solutions, Wireless Nation connects homes, businesses, and government organisations across the country.

We also cater to the flexible lifestyles of boaties, motorhome, and caravan users through our collaborative strategic partnerships with Coastguard and the New Zealand Motor Caravan Association.

Our history began in grassroots Aotearoa, solving connectivity challenges for rural tourism and farming families. We brought some of the early satellite communications solutions to the market, shaking up the competition and delighting customers with our customer-centric ethos.

We solved urban challenges too, which connected apartment dwellers to high-speed internet where fibre was not yet available.

Today we are based in our Takapuna Headquarters, where our inclusive team of passionate individuals work hard to provide excellent customer care while looking out for each other.

We share weekly lunches, enjoy activities together, and have grown a leading company culture along the way.  Over the years the emphasis on care and dedication to our customers has remained consistent.

Whether that be helping customers choose the right plan, or by helping them stay safe online with our cyber security training courses. Our focus on delivering the best customer service shows in our Google Reviews score of 4.7 out of 5 (as of January 2024).

We work hard every day to keep our customer satisfaction at this exceptional level.

Wireless Nation looks forward to welcoming you as a customer.

 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

 
 
COMPARE PLANS NOW
Total: 7.5
Reliability 7.8
Speed 7.2
Support 8.1
Features 7.3
Value 7.2
Average from 57 reviews
Showing 11-15 of 57 items.
2020-05-19 16:38:45
Dennis 8.2
Have just gone onto WN fill time as we had to work a month on our previous provider and have had no problems so far
Pros
As been wireless we can take modem with us when we travel in our motorhome as we are very happy with WN as we have had no problem with coverage
Cons
Does not have coverage from modem to phone when we go outside a wee distance as we hade coverage with the other provider.
2020-04-29 13:23:03
Wendy Thistoll 6.8
Only had this service 2months so have not travelled with it yet. One major fault I can see is that service can be patchy at times and the cost is high compared to others
Pros
Portability. The benefit of having only one service provider.
Cons
A little expensive, compared to others
2020-04-27 11:44:38
Bill Milnes 9.2
We've been traveling in the SI in our caravan and have had good, fast reception, far superior to campground Wi-fi, if it is available. Fantastic service. When we had connection issues with Spark, Jacob and his team provided exceptional service, including replacing the sim card with one for another provider.
Pros
Good product, it does what i need, and when. Great service, you deal with people, not a chat bot, and any issues, including user inexperience, are helpful courteous and friendly . The cost is reasonable
Cons
none
2020-04-23 17:28:14
Chris coetzer 10.0
The whole experience so far has been great! No hassles, great data deal off peak and signal strength has been good in my fixed location. I will be travelling around all the time in my motorhome and i am sure it will continue to be great!
Pros
Easy to set up and reliable service
Cons
Too early to say. None apparant at this stage
2020-04-23 16:32:10
John 8.8
Wireless Nation are great,setup was easy as,have had no trouble except when it really rains then we lose connection otherwise no hassle
Pros
Easiest setup I have ever had
Cons
Loses connection in stormy weather
Showing 11-15 of 57 items.
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