Leave a review of Spark Broadband

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Spark Broadband

Digital technology can make a significant, positive impact on our nation's social and economic wellbeing – enabling stronger, safer, more connected communities (even in the most remote rural areas), opening more opportunities for our children (regardless of their socio-economic backgrounds), and improving health outcomes for New Zealanders of all ages and walks of life.

It can enable Kiwi companies to compete - and win - on the world stage and become smarter, more agile businesses by harnessing all the benefits of new technologies such as Cloud services and the Internet of Things.

Spark's success is dependent on our customers in one key market: New Zealand. That's why we're passionate about using technology to be truly useful to our customers, helping make our country better and enriching the lives of all New Zealanders. We want to be the most valued brand in the home, and the most trusted partner for business. 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

COMPARE THEIR PLANS
Total: 5.6
Reliability 6.3
Speed 6.0
Support 5.2
Features 5.9
Value 4.4
Average from 364 reviews
Showing 181-185 of 364 items.
2018-11-06 08:30:45
Michelle Perkins 8.2
Looking for better value for money
Pros
Better value for money
Cons
Have to pay a release fee from my supplier
2018-11-06 00:39:16
Jess Shelgren 1.6
Worst service ever and the email (xtra) has no spam filters so there is no way to stop spam from infiltrating your email. I was hacked and Spark did nothing.
Service terrible, no resolution after months of issues.
Speed of internet also varies with number of people on line in the area, after school and on rainy days, it is dial up speed. Old wires, slow to provide fibre.
Pros
Brand, size, landline
Cons
Above. They do not care
2018-11-04 07:10:09
Jacobus van Staden 7.0
Have been a spark customer for roughly 10 years, happy with their service.
Pros
good customer service and track record
Cons
Becoming expensive
2018-11-01 08:41:13
Louise Moore 6.4
It is impossible to get customer service from spark.
Pros
Market leader. Phone app to manage account
Cons
Absolutely close to impossible to get through to support. Then follow up is poor. When we had a major issue, getting anyone to be proactive and own the issue took a complaint to the telecommunication disputes resolutions service. Then I had a call within an hour ...read more
2018-10-31 21:24:10
wendy 6.8
haven't had any issues apart from slow speed sometimes
Pros
Special deal
Cons
None
Showing 181-185 of 364 items.
Streaming rugby world cup for free
18/06/2019
Spark makes the Rugby World Cup free for customers – is this a good deal for broadband?
Spark has announced that the Rugby World Cup 2019 Tournament Pass will be free for new or renewing customers on an eligible mobile or broadband plan. Broadband customers will need to commit to a 12 month unlimited broadband plan with Spark, so before you hit the ‘sign up’ button….
Spark New Zealand receive warning from Commerce Commission
23/05/2019
Commerce Commission warn Spark over price rise messaging – were you affected?
The Commerce Commission has warned Spark for likely breaching the law when it notified customers of a broadband price rise last year. We you one of the customers effected?
How to watch the Rugby World Cup 2019
9/05/2019
How to watch the Rugby World Cup 2019
Spark Sport have launched earlybird passes to stream the Spark Sport Rugby World Cup 2019. Make sure you have the fastest broadband plan and sign up in May and get the super early bird price of just….
Share No Evil
27/03/2019
Share No Evil browser extension launches to tackle online terror in NZ
NZ Compare is proud to support Share No Evil.  Share No Evil is a movement to make sharing terrorist content culturally unacceptable in Aotearoa.  With the tap of a button, people can take a small step to help starve terrorism of the oxygen it needs to survive.
Rural homes with broadband too slow to stream Rugby World Cup
15/03/2019
Around 40,000 rural homes won’t have fast enough broadband to stream Rugby World Cup
A recent government committee recently revealed that 40,000 homes in rural areas won’t have broadband fast enough to stream the Rugby World Cup. Could you be missing out?
Spark Sport Rugby World Cup
11/03/2019
Get ready to stream the Rugby World Cup 2019
Get ready for the 2019 Rugby World Cup and set yourself up with a great streaming service. Check out this great new service & free trial month for New Zealanders. 
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