Leave a review of Spark Broadband

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Spark Broadband

Digital technology can make a significant, positive impact on our nation's social and economic wellbeing – enabling stronger, safer, more connected communities (even in the most remote rural areas), opening more opportunities for our children (regardless of their socio-economic backgrounds), and improving health outcomes for New Zealanders of all ages and walks of life.

It can enable Kiwi companies to compete - and win - on the world stage and become smarter, more agile businesses by harnessing all the benefits of new technologies such as Cloud services and the Internet of Things.

Spark's success is dependent on our customers in one key market: New Zealand. That's why we're passionate about using technology to be truly useful to our customers, helping make our country better and enriching the lives of all New Zealanders. We want to be the most valued brand in the home, and the most trusted partner for business. 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

COMPARE THEIR PLANS
Total: 5.6
Reliability 6.3
Speed 6.0
Support 5.2
Features 5.9
Value 4.4
Average from 364 reviews
Showing 166-170 of 364 items.
2019-01-09 17:04:56
Ian Patterson 6.8
The service was fine, but they forever changed their plans and pricing, reminding me to look around.
Pros
Always up so no reliability issues.
Service was good.
Cons
Price when compared to orders.
Terrible disconnect, I gave 30 day notice, they screwed up and disconnected immediately and it's taken days to transfer the service.
2019-01-05 16:14:18
ashley 5.6
Upgraded to Fibre as part of a home bundle which includes landline & 4 x cellphones; the modem for the fibre supplied by Spark is weaker - signal does not caste widely around the dwelling like previous modem and speed not appreciably different from before upgrade. However overall price for the bundle seems fair.
Pros
One bill for all telco stuff
Cons
2 year contract
will have to purchase new modem
2018-12-11 12:49:01
Paul Voullaire 6.4
would've been happy to stay with Spark, only reason for moving is that we were shifting house and ADSL wasn't available there so had to look at another plan.
There's so many plans out there to choose from, picked a speedier plan than Spark was advertising for a little less cost.
Thanks Spark its been a blast
2018-12-09 17:15:16
Kerry Chamberlain 7.8
expensive internet
Pros
reliable
Cons
cost
2018-12-07 15:25:31
Gerd Lentze 6.2
After being a Spark Customer for nearly 30 years now, I was very disappointed when I was billed for my landline calls recently for no apparent reason and an extra charge of $5.00 was on top of that. After my query I was told that the free national landline calls were "a promotional add on" that I received at the beginning of my new contract which has now run out and the $5 was added for increased copper line maintenance cost. Fibre isn't available in my area yet. Although I knew about far more competetive deals offered by other providers I stayed loyal with Spark but am now seriously looking at other options because they seem to be very inflexible with their plans and unwilling to value me as a customer. ...read more
Pros
Reputable Company with reasonably good service
Cons
Inflexible plans and far too expensive compared to other ISP
No landline deals available at the moment
Showing 166-170 of 364 items.
Streaming rugby world cup for free
18/06/2019
Spark makes the Rugby World Cup free for customers – is this a good deal for broadband?
Spark has announced that the Rugby World Cup 2019 Tournament Pass will be free for new or renewing customers on an eligible mobile or broadband plan. Broadband customers will need to commit to a 12 month unlimited broadband plan with Spark, so before you hit the ‘sign up’ button….
Spark New Zealand receive warning from Commerce Commission
23/05/2019
Commerce Commission warn Spark over price rise messaging – were you affected?
The Commerce Commission has warned Spark for likely breaching the law when it notified customers of a broadband price rise last year. We you one of the customers effected?
How to watch the Rugby World Cup 2019
9/05/2019
How to watch the Rugby World Cup 2019
Spark Sport have launched earlybird passes to stream the Spark Sport Rugby World Cup 2019. Make sure you have the fastest broadband plan and sign up in May and get the super early bird price of just….
Share No Evil
27/03/2019
Share No Evil browser extension launches to tackle online terror in NZ
NZ Compare is proud to support Share No Evil.  Share No Evil is a movement to make sharing terrorist content culturally unacceptable in Aotearoa.  With the tap of a button, people can take a small step to help starve terrorism of the oxygen it needs to survive.
Rural homes with broadband too slow to stream Rugby World Cup
15/03/2019
Around 40,000 rural homes won’t have fast enough broadband to stream Rugby World Cup
A recent government committee recently revealed that 40,000 homes in rural areas won’t have broadband fast enough to stream the Rugby World Cup. Could you be missing out?
Spark Sport Rugby World Cup
11/03/2019
Get ready to stream the Rugby World Cup 2019
Get ready for the 2019 Rugby World Cup and set yourself up with a great streaming service. Check out this great new service & free trial month for New Zealanders. 
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