Leave a review of Skinny

Reliability
7
Speed
7
Support
7
Features
7
Value
7

Terms of Use and Privacy Policy apply

Skinny’s whole reason for being is to strip everything back, so you only pay for stuff you actually want at super low prices. It’s based on a model called common sense. Skinny broadband only does award-winning mobile and broadband, and it’s all prepay.

Skinny Mobile is a division of Spark New Zealand Trading Limited, and Skinny happily uses Spark's 4G network.

Do I need to use the Skinny router (modem)?
Yes, you do but if you sign up on their 12-month term contract plan, you will get a modem for free. If you prefer to keep things simple and stay out of contracts then you will need to buy it for $99. This router has been configured and works right out of the box with a very simple setup to make things super easy. You cannot bring your own modem to connect to them.

Is it really unlimited?
Correct, their Unlimited Broadband is a fixed-line connection (as opposed to the 4G wireless broadband), which means you can stream all the movies you want and not worry about your data. There is no data limits or caps!

Is Skinny Unlimited Broadband available everywhere?
Anyone who can get a fixed-line internet connection in New Zealand can get ADSL or VDSL plans. You can also get fibre connections in the main centres, including Auckland, Wellington, Hamilton, Tauranga, Palmerston North, Whanganui, Christchurch, Dunedin and many others.

How fast is the connection?
After you enter your address in the address checker, we will show you the best connection type available at your property. Their base plans are the same price, no matter what type of connection you can get, and your speed will totally depend on the connection type. With standard (VDSL or ADSL) connection your maximum speed will be around 10 to 50Mbps (average throughout New Zealand). If fibre is already installed in your house or your address is fibre ready, you will be able to get speed up to 900Mbps. As soon as fibre becomes available at your street, just get in touch with them and they will look at upgrading your connection to fibre.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

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Total: 5.6
Reliability 5.7
Speed 5.7
Support 5.1
Features 5.0
Value 6.6
Average from 89 reviews
Showing 36-40 of 89 items.
2020-01-02 20:18:52
Jason 1.4
100% Very bad customer service i see someone else has had the same problem when there is a issue they like to push the buck and not take responsibility and make out it's the customer's fault i do not recommend skinny at all this is the resson why i have gone to another company for better service and better business very happy with new company I'm with.
Pros
N/A
Cons
N/A
2019-12-30 19:22:51
Thomas 6.8
Great price and value just a little slow due to it beying wireless
2019-10-23 10:36:15
Kate 6.2
It is good overall, switched to another provider only because of promo deal
Pros
Stable connection, good customer service, fast problem solving, reasonable price. Easy and fast service cancelation on an open term contract.
Cons
1. We were waiting for the installation for 1 month (probably Chorus' fault). 2. The hotline is useless. 3. No option to change plan by yorself - have to contact customer service and wait (2 days in my case). 4. No perks
2019-09-28 15:28:39
Pete 7.2
I had 4g wireless from Skinny. Really quick and easy setup. Not bad speed - around 20m. Gets a bit slow in the summer when there’s heaps of people
Pros
Good when vdsl and fibre aren’t available
Cons
Low data limits and no unlimited plan so can get expensive if you watch a lot of video
2019-09-27 11:04:22
Jerin 6.8
Was excellent choice in 2017 with unlimited plan with affordable price
Pros
Value for money
Cons
Tech support was bit odd
Showing 36-40 of 89 items.
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