Now

Broadband with a helping hand.

We’re here to help. It’s what we do differently and what makes us great. It’s why we were founded in the first place after all. Whatever the problem, no matter the solution – we’ll do everything we can to get you and your tech sorted.

At Now we pride ourselves on helping you enjoy more of the internet and less of its frustrations. While our nationwide network delivers everything you'd expect, it's our ability to get closer to your home and its unique needs that sets us apart. Our plans come with unlimited access to our technical support team (don't worry, they speak your language). If it takes more than a phone call, our friendly team of Techsperts can come to your place and help get any issues fixed.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

COMPARE PLANS NOW

Reliability	8.5
Speed	8.3
Support	8.7
Features	8.1
Value	8.3

Average from 545 reviews

Showing 461-465 of 545 items.

2020-09-24 13:30:53

Tess McCawe 8.4

Have been with NOW for a few years. I recently needed a record of a call made 2 years ago and they went to the trouble of finding it for me- excellent service!

2020-09-17 12:47:15

Kem Mason 10.0

I have worked from home for 10 years, making heavy use of the internet. Before I found NowNZ (Just over 5 years ago now), I was with Vodafone (and I'd tried a few others as well). I had a problem that Vodafone was trying to fix for a few weeks, and was unable to (I was having to use my phone for internet in the meantime). I got fed up, found NowNZ, switched, and they had me up and running within a couple days -- keeping me up to date on what was happening with Chorus (whe ...read more

Pros

Awesome Tech Support, Reasonable Prices, Fast / reliable speed. Offered me a deal to credit me with money in order to offset a contract with previous provider too.

Cons

none -- if you can switch to them, you should

2020-09-12 06:51:17

William C O'Donnell 7.0

Sign up was a breeze, contact from NOW was quick & friendly & helpful. Email response was quick, as was return phone call. Waiting to see how the changeover goes on Tuesday !

2020-08-31 20:48:12

Robert Wood 9.4

In over three years with NOW, I've not had a problem. Also, first telco I've been with that reduced the amount they charged on my monthly plan.

Pros

Reasonably fast.

Cons

Odd times my computer tells me 'No Internet Connection' when the connection is still 'Connected' Likely an operation glitch!

2020-08-27 15:48:58

Dave Thomas 9.6

Been with these guys from the days when they were AirNet. They get stuff done in minutes or hours where competitors take day or weeks (or longer).

Showing 461-465 of 545 items.

NOW broadband has won New Zealand’s ‘Best Customer Support’ for the second year

20/11/2019

Kiwis are moving to NOW, for a new level of service and support

NOW broadband has won New Zealand’s ‘Best Customer Support’ for the second year running in Broadband Compare | TUANZ 2019 Awards. In an industry dominated by large market players, NOW broadband is achieving industry-leading growth by targeting its competitors where they’re not looking – service and support.

18/11/2019

Who are the best broadband providers for 2019?

Want to know which broadband provider offers the best Fibre plans? Or which has the best customer support? Or perhaps the best rural plans? Here are the best broadband providers for 2019.

31/03/2019

Get the most out of your fibre broadband experience

There are a range of factors that can affect your fibre broadband performance. Don’t suffer with a poor broadband service. Check out these tips to get the most out of your fibre broadband experience.

13/03/2019

NOW Broadband

Hawke’s Bay provider NOW Broadband is putting the service back into one of the biggest service industries. Having developed a pedigree in setting the bar for great customer service, their market leading NPS score, wealth...

11/02/2018

SPOTLIGHT: NOW Phone & Broadband

February's SPOTLIGHT focuses on NOW Phone & Broadband. A Broadband Compare Award Winning ISP we have highlighted the best NOW Broadband Deals and some of the key NOW features and benefits.

21/09/2017

Best Broadband Innovation Broadband Compare Awards 2017 - Finalists

The finalists in the Best Broadband Innovation category, sponsored by Chorus, of the Broadband Compare Awards 2017 have been named.

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