Now

Broadband with a helping hand.

We’re here to help. It’s what we do differently and what makes us great. It’s why we were founded in the first place after all. Whatever the problem, no matter the solution – we’ll do everything we can to get you and your tech sorted.

At Now we pride ourselves on helping you enjoy more of the internet and less of its frustrations. While our nationwide network delivers everything you'd expect, it's our ability to get closer to your home and its unique needs that sets us apart. Our plans come with unlimited access to our technical support team (don't worry, they speak your language). If it takes more than a phone call, our friendly team of Techsperts can come to your place and help get any issues fixed.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

COMPARE PLANS NOW

Reliability	8.5
Speed	8.3
Support	8.7
Features	8.1
Value	8.3

Average from 545 reviews

Showing 451-455 of 545 items.

2020-11-02 18:19:02

Marcos 4.8

Good Service, but speed keeps dropping most days around 5pm, the excuse they give me is always that I'm probably downloading something, the problem is I only have my iPhone on trying to watch some Youtube video. Deeply regret switching from 2Degrees to Now.

Pros

Cons

Speed problems!

2020-10-29 08:47:40

Kel 9.0

We have been with NOW for many years, always very quick and easy to deal with on the very rare occasion that we need assistance.

2020-10-27 23:35:02

Aleks Potbury 9.2

Excellent service. Great value. Great, easy to follow online instructions available for a list of different modems. Easy to setup even for a non-technical person like me.

Pros

Excellent service. Very professional, treating their customers with respect and provide a level of service tailored to each individual customer.

Cons

No cons.

2020-10-27 15:12:19

Brenda 10.0

Whether it's a bit of help with how to operate a device, or something related to NOW, everyone is friendly and quick. Phone calls and emails are answered straight away.

Pros

Everything!

Cons

None

2020-10-27 14:59:26

Shane 4.2

Signing up was a breeze and Gemma was very helpful. We had 2 properties to sign up. The first install went well but then we had issues with our alarm system. Contact the support department who are not very helpful and it almost like they were deliberately trying to make things hard and this has cost us additional $ with alarm company. After 10 days the issue is still not sorted (issue at Nows end) and we think the only option is to change suppliers. No issues with the second ...read more

Pros

Gemma is the sale team was fantastic and made the sign up a breeze.

Cons

Support department are not very helpful and seem unable to think 2 steps ahead to help clients

Showing 451-455 of 545 items.

NOW broadband has won New Zealand’s ‘Best Customer Support’ for the second year

20/11/2019

Kiwis are moving to NOW, for a new level of service and support

NOW broadband has won New Zealand’s ‘Best Customer Support’ for the second year running in Broadband Compare | TUANZ 2019 Awards. In an industry dominated by large market players, NOW broadband is achieving industry-leading growth by targeting its competitors where they’re not looking – service and support.

18/11/2019

Who are the best broadband providers for 2019?

Want to know which broadband provider offers the best Fibre plans? Or which has the best customer support? Or perhaps the best rural plans? Here are the best broadband providers for 2019.

31/03/2019

Get the most out of your fibre broadband experience

There are a range of factors that can affect your fibre broadband performance. Don’t suffer with a poor broadband service. Check out these tips to get the most out of your fibre broadband experience.

13/03/2019

NOW Broadband

Hawke’s Bay provider NOW Broadband is putting the service back into one of the biggest service industries. Having developed a pedigree in setting the bar for great customer service, their market leading NPS score, wealth...

11/02/2018

SPOTLIGHT: NOW Phone & Broadband

February's SPOTLIGHT focuses on NOW Phone & Broadband. A Broadband Compare Award Winning ISP we have highlighted the best NOW Broadband Deals and some of the key NOW features and benefits.

21/09/2017

Best Broadband Innovation Broadband Compare Awards 2017 - Finalists

The finalists in the Best Broadband Innovation category, sponsored by Chorus, of the Broadband Compare Awards 2017 have been named.

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