Now

Broadband with a helping hand.

We’re here to help. It’s what we do differently and what makes us great. It’s why we were founded in the first place after all. Whatever the problem, no matter the solution – we’ll do everything we can to get you and your tech sorted.

At Now we pride ourselves on helping you enjoy more of the internet and less of its frustrations. While our nationwide network delivers everything you'd expect, it's our ability to get closer to your home and its unique needs that sets us apart. Our plans come with unlimited access to our technical support team (don't worry, they speak your language). If it takes more than a phone call, our friendly team of Techsperts can come to your place and help get any issues fixed.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

COMPARE PLANS NOW

Reliability	8.5
Speed	8.3
Support	8.7
Features	8.1
Value	8.3

Average from 545 reviews

Showing 431-435 of 545 items.

2021-02-09 13:01:35

RN Farrer 8.2

A few problems with the changeover , but sorted after several phone and emails. Clawback from previous supplier was a nasty surprise.

2021-02-05 13:32:47

Devon Bishop 8.8

Awesome customer service & tech support was super helpful. Had a few issues attempting to connect our router but all fixed easily & good speed for good value. Loved the no contract as we were in a short term rental property. Definitely go with NOW in the future.

2021-02-01 21:31:03

Martin Todd 7.4

Had an issue with the SSID network naming published on their provided router via what was being transmitted. Emailed them. They called back as I was attaching a file to the follow up email. Fixed within 3 minutes. Simply the fastest service EVER. Public Holiday Monday woop!

2021-02-01 18:56:47

Uli 5.2

Not what promised, Ultraspeed , yeah right, very basic VDSL router with fiber capability, if you have just one device it might be just ok, if you want it faster you will have to rent the better modem. If you promise Ultrafast speed for the price advertised with the free modem it should be with this modem and not with the actual suitable modem for fiber for an extra cost. No consistent internet reliability . In my opinion just another supplier with empty promises. Customer ser ...read more

Pros

Good customer support

Cons

Slow and unreliable internet speed, on WiFi often under 10mpb/s upload on LAN the fastest was around 600 mpb/s

2021-01-31 14:32:03

Michelle Johns 8.0

Have been with Now for five years and they have always been great.

Pros

Cons

Showing 431-435 of 545 items.

NOW broadband has won New Zealand’s ‘Best Customer Support’ for the second year

20/11/2019

Kiwis are moving to NOW, for a new level of service and support

NOW broadband has won New Zealand’s ‘Best Customer Support’ for the second year running in Broadband Compare | TUANZ 2019 Awards. In an industry dominated by large market players, NOW broadband is achieving industry-leading growth by targeting its competitors where they’re not looking – service and support.

18/11/2019

Who are the best broadband providers for 2019?

Want to know which broadband provider offers the best Fibre plans? Or which has the best customer support? Or perhaps the best rural plans? Here are the best broadband providers for 2019.

31/03/2019

Get the most out of your fibre broadband experience

There are a range of factors that can affect your fibre broadband performance. Don’t suffer with a poor broadband service. Check out these tips to get the most out of your fibre broadband experience.

13/03/2019

NOW Broadband

Hawke’s Bay provider NOW Broadband is putting the service back into one of the biggest service industries. Having developed a pedigree in setting the bar for great customer service, their market leading NPS score, wealth...

11/02/2018

SPOTLIGHT: NOW Phone & Broadband

February's SPOTLIGHT focuses on NOW Phone & Broadband. A Broadband Compare Award Winning ISP we have highlighted the best NOW Broadband Deals and some of the key NOW features and benefits.

21/09/2017

Best Broadband Innovation Broadband Compare Awards 2017 - Finalists

The finalists in the Best Broadband Innovation category, sponsored by Chorus, of the Broadband Compare Awards 2017 have been named.

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